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Posted

Hello everyone! Today I am going to talk to you about Funnels. 

Funnel? What is a Funnel you might be wondering. Well a digital marketing funnel is made up of 1. A traffic source, 2. Content or an ad, 3. a series of website pages that limit your customers actions, and 4. an Automated Email series. Funnels across all industries are replacing websites. Most 'typical' websites are more of just a gallery of photos displaying about your shop. Now I am not saying you do not need a website anymore, but when a user lands on a website the reason you have so many bounces is there is no direct call to action the user should be taking. With a funnel you take the lead to your page and have only 1 or 2 options that they can take this way there is no question on what they should do. I currently run funnels for my clients and you might think that I am exaggerating, but I promise you they are getting hundreds of new leads every month. My client Westside Auto Pros of Clive, IA got 200 leads in just 1 week. I have put together a video where I demonstrate exactly what I am doing for my clients. If you are interested I will provide a link at the end of this, also I have a promotion going right now where I am building auto repair shops their first funnel for free. Here is that link i promised http://bit.ly/2owUn1m



Posted

Naming names of your clients, NOT COOL!

 

IF they gave you permission to use them in your marketing efforts, you should clearly be stating such instead of what appears to be breach of privacy. 

 

To anyone who doesn't think this is a big deal, how many of you tell your clients who your other clients are?  How many of you use your customers' names in your marketing without first getting their permission?  If one comes in and says, "My neighbor Bob comes here," and you acknowledge Bob is a client, you aren't volunteering the information, your new customer has already said they know.  By confirming what they already say they know, you are helping to build a relationship and trust.  Not only between the customer and you, but also between the customer and Bob.

 

"Well, if they won't admit Bob comes here, is Bob a jerk to them?  Will the treat me badly because they don't like Bob and think I'm the same?"

 

I'm big on privacy and I think that, without express permission and stating that you have permission, naming names of your clients for YOUR marketing benefit is just poor form. 

Posted
8 minutes ago, TheTrustedMechanic said:

Naming names of your clients, NOT COOL!

 

IF they gave you permission to use them in your marketing efforts, you should clearly be stating such instead of what appears to be breach of privacy. 

 

To anyone who doesn't think this is a big deal, how many of you tell your clients who your other clients are?  How many of you use your customers' names in your marketing without first getting their permission?  If one comes in and says, "My neighbor Bob comes here," and you acknowledge Bob is a client, you aren't volunteering the information, your new customer has already said they know.  By confirming what they already say they know, you are helping to build a relationship and trust.  Not only between the customer and you, but also between the customer and Bob.

 

"Well, if they won't admit Bob comes here, is Bob a jerk to them?  Will the treat me badly because they don't like Bob and think I'm the same?"

 

I'm big on privacy and I think that, without express permission and stating that you have permission, naming names of your clients for YOUR marketing benefit is just poor form. 

First of all I understand your concern. Yes of course I ask my clients if I can use their results as a case study. Are you more likely to believe "Bob from Bob's Automotive on Bob street had these results" with the testimonial you can google the client and see my results. He even is okay with anyone calling and asking for his opinion. I appreciate your opinion, but I do not make claims I can't back up that is why I only use real testimonials. If you have anymore questions here is my phone number 515-343-4294 I would be happy to address them. Have a great Monday.

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  • Have you checked out Joe's Latest Blog?

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      It always amazes me when I hear about a technician who quits one repair shop to go work at another shop for less money. I know you have heard of this too, and you’ve probably asked yourself, “Can this be true? And Why?” The answer rests within the culture of the company. More specifically, the boss, manager, or a toxic work environment literally pushed the technician out the door.
      While money and benefits tend to attract people to a company, it won’t keep them there. When a technician begins to look over the fence for greener grass, that is usually a sign that something is wrong within the workplace. It also means that his or her heart is probably already gone. If the issue is not resolved, no amount of money will keep that technician for the long term. The heart is always the first to leave. The last thing that leaves is the technician’s toolbox.
      Shop owners: Focus more on employee retention than acquisition. This is not to say that you should not be constantly recruiting. You should. What it does means is that once you hire someone, your job isn’t over, that’s when it begins. Get to know your technicians. Build strong relationships. Have frequent one-on-ones. Engage in meaningful conversation. Find what truly motivates your technicians. You may be surprised that while money is a motivator, it’s usually not the prime motivator.
      One last thing; the cost of technician turnover can be financially devastating. It also affects shop morale. Do all you can to create a workplace where technicians feel they are respected, recognized, and know that their work contributes to the overall success of the company. This will lead to improved morale and team spirit. Remember, when you see a technician’s toolbox rolling out of the bay on its way to another shop, the heart was most likely gone long before that.
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