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I am not an auto shop owner. Originally signed up on here because I was considering starting my own shop. With that being said, should a tech buy his own scantool? We have 3 techs using 1 Verus Edge. Sometimes it can be aggravating having to wait on the verus. I do have a scanner that will read codes and view data but no bidirectional. Can't decide if I'm trying to talk myself into or out of spending $2k on a scantool. Part of me thinks if I'm going to be a serious diagnostician, I should have my own. But then I think a tool that costs that much plus the yearly updates should be a shop tool

Posted

The shop should buy a scan tool for sure and should provide most all of the diagnostic equipment with the exception of say a dvom, but if your goal is to be a diagnostician you most certainly should by a quality tool and scope. I'm leaning more towards OEM tools for sure.

 

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Posted

We do have one Verus edge and a cheap code reader. But with 3 techs trying to use the verus it can be aggravating waiting on it.

if your goal is to be a diagnostician you most certainly should by a quality tool and scope.

That's what I was thinking but wrapping my head around spending $2k plus is difficult. I do plan on getting a uscope and/or a used vantage pro
Posted

We do have one Verus edge and a cheap code reader. But with 3 techs trying to use the verus it can be aggravating waiting on it.

That's what I was thinking but wrapping my head around spending $2k plus is difficult. I do plan on getting a uscope and/or a used vantage pro

You could probably get a nice used tool for around 2k! Might even look for an updated modis!

 

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  • 2 weeks later...
  • 2 weeks later...
Posted

I have 6 techs. 2 have their own scan tools. One is brand new snap on $5000 and the other guy has a Matco. Which one of my 6 techs do you think get the diag work? Shop has the latest Autel Elite with programming

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  • Have you checked out Joe's Latest Blog?

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      It always amazes me when I hear about a technician who quits one repair shop to go work at another shop for less money. I know you have heard of this too, and you’ve probably asked yourself, “Can this be true? And Why?” The answer rests within the culture of the company. More specifically, the boss, manager, or a toxic work environment literally pushed the technician out the door.
      While money and benefits tend to attract people to a company, it won’t keep them there. When a technician begins to look over the fence for greener grass, that is usually a sign that something is wrong within the workplace. It also means that his or her heart is probably already gone. If the issue is not resolved, no amount of money will keep that technician for the long term. The heart is always the first to leave. The last thing that leaves is the technician’s toolbox.
      Shop owners: Focus more on employee retention than acquisition. This is not to say that you should not be constantly recruiting. You should. What it does means is that once you hire someone, your job isn’t over, that’s when it begins. Get to know your technicians. Build strong relationships. Have frequent one-on-ones. Engage in meaningful conversation. Find what truly motivates your technicians. You may be surprised that while money is a motivator, it’s usually not the prime motivator.
      One last thing; the cost of technician turnover can be financially devastating. It also affects shop morale. Do all you can to create a workplace where technicians feel they are respected, recognized, and know that their work contributes to the overall success of the company. This will lead to improved morale and team spirit. Remember, when you see a technician’s toolbox rolling out of the bay on its way to another shop, the heart was most likely gone long before that.
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