Quantcast
Jump to content

Recommended Posts

Posted

You Know you’re a Mechanic if:
I’ll bet you’ve been turning wrenches and talking with customers for quite some time now. You’ve probably tossed around the idea of changing careers at one time or another, too. The grease, grime, technical and mechanical stuff, as well as the various ups and downs of the day to day drudgery all fits you like a glove, but you’re still not sure if you truly are a professional mechanic. Worry no more. Here’s a list of the probable reasons to convince you that you really are what you are, a real life professional mechanic.

You have no trouble spending more money on the tool trucks than you do on your girlfriend or wife.

You know every type of automotive fluid by taste, but not by choice.

Losing a socket is more frustrating than losing your keys.

You have to wash your hands before nature calls.

You’re a bit smarter than a fifth grader, especially if a fifth grader had to answer questions about the technical and mechanical aspects of the modern automobile. But, naming the capitals of all 50 states isn’t one of your strong points.

Being told by the service writer that the customer isn’t paying for that hour you just spent figuring out the problem, and they’re not going to have the work done after all, because, “A” – The customer said that you should have known what was wrong before you even started testing it, “B” – The customer is acting like a fifth grader.

Spending an hour and half busting off a rusted bolt for a job that only pays .5.

Listening to every walk of life explain to you the same type of problem on the same type of car, but in totally different ways, and still being able to sort through all these explanations and arrive at the correct solution to the same problem every time.

Spend $100,000.00 on personal tools and education to make less than that a year.

You’re a self-taught contortionist who can maneuver into places that seem humanly impossible.

You’ve been told that you don’t need an education to do this job, anybody can do it.

It’s not unusual on a busy day to have a lunch on the fly only to realize your sandwich has as many grease prints on it as your shop rag.

You can remember 12 digit part numbers, the oil filter size for an 85 Camaro, and the firing order on every V8 engine, but can’t remember your wife’s birthday.

You read car forums on the internet just to get a good laugh at the suggestions.

If you’ve ever been annoyed with the parts guy when he asks, “Is that a two or 4WD?” when all you wanted was wiper blades.

You know, from experience, that torqueing a greasy bolt with an open end wrench also means you should check the path of the wrench for any obstacles that may end up embedded in your hand.

When somebody says, “Sinchya got it in shop…” you break out in hives and your upper lip curls into an Elvis snarl.

The wife notices you still have grease on your elbows when you’re out to dinner after work. Then, she chides you for having them on the table.

You’ve ever had to order a part and the wiring diagram calls it by one name, the locator page calls it something else, the parts department calls it by another name, and still yet, the labor guide has a completely different name for the exact same part.

“Lefty-loosey-righty-tighty” does not apply to the side of a car with reverse lug nuts, and you know which vehicles those are.

You can’t have a meaningful conversation with anyone who simply calls themselves a mechanic and wants to talk about fixing cars, except for another true mechanic. Thankfully, your wife understands you even though she doesn’t have a clue what you’re talking about.

You don’t think of repairs based on what it they cost, but on how much aggravation is in involved.

You can spot a professional mechanic from a “wanna-be” mechanic as soon as they tell you how they diagnosed the car they’re still having problems with.

You have a rather low opinion of anyone who calls themselves a mechanic if their entire education is based on watching You Tube videos from other non-professional type mechanics.

Not all the screwdrivers you own will fit into one drawer.

For you, an open hood is like a moth to a flame.

You know what cheap sockets are good for.

You know what a cheap socket looks like.

Borrowing tools is a sin; not returning borrowed tools is a crime.

You’ve pondered, which came first: the wrench or the screwdriver.

So, quit your grumbling, stop your fussing, and no more belly aching that you’re going to change professions or something. Just grab your tools and get back to work. Cause you are what you are, nothing more and nothing less. You’re a professional mechanic, something a lot of people don’t have the knack or natural talent to ever achieve in their lifetime. The skills of a professional technician aren’t in a tool box, or in some video, they’re in the hands of the person holding the wrench. Hold your head high and say it proudly when someone asks what you do. Tell em’… I know what I am, I’m a mechanic.


View full article

  • Like 2
Posted

Brilliant! Thank you, you made me laugh and cry at the same time!

 

" When somebody says, “Sinchya got it in shop…” you break out in hives and your upper lip curls into an Elvis snarl."

 

This is me down to a T!

  • Like 1
Posted

I really like that you used the term "Mechanic"

 

 

Joe took the words right out of my mouth !! I refer to myself as a 'mechanic" , I have found that "MOST" that refer to themselves as technicians are as what I referred to in your last article as "you tuber's". My thoughts on a technician is some one working in a lab wearing a white coat. I for one would not be able to keep a white coat clean for long. As a mechanic I also find it very hard to have a conversation with the "You Tuber's" about cars.

  • Like 2
Posted

"You’ve ever had to order a part and the wiring diagram calls it by one name, the locator page calls it something else, the parts department calls it by another name, and still yet, the labor guide has a completely different name for the exact same part."

 

Jesus, this is the most frustrating thing. Toyota did a fine job with this when they were developing transmissions solenoids. They were even nice enough to make sure the exploded view in the repair manual was different from the parts diagram in the parts department. -_- More time spent building the estimate than actually diagnosing and repairing the car.

  • Like 2
  • 2 months later...
  • Available Subscriptions

  • Have you checked out Joe's Latest Blog?

         0 comments
      It always amazes me when I hear about a technician who quits one repair shop to go work at another shop for less money. I know you have heard of this too, and you’ve probably asked yourself, “Can this be true? And Why?” The answer rests within the culture of the company. More specifically, the boss, manager, or a toxic work environment literally pushed the technician out the door.
      While money and benefits tend to attract people to a company, it won’t keep them there. When a technician begins to look over the fence for greener grass, that is usually a sign that something is wrong within the workplace. It also means that his or her heart is probably already gone. If the issue is not resolved, no amount of money will keep that technician for the long term. The heart is always the first to leave. The last thing that leaves is the technician’s toolbox.
      Shop owners: Focus more on employee retention than acquisition. This is not to say that you should not be constantly recruiting. You should. What it does means is that once you hire someone, your job isn’t over, that’s when it begins. Get to know your technicians. Build strong relationships. Have frequent one-on-ones. Engage in meaningful conversation. Find what truly motivates your technicians. You may be surprised that while money is a motivator, it’s usually not the prime motivator.
      One last thing; the cost of technician turnover can be financially devastating. It also affects shop morale. Do all you can to create a workplace where technicians feel they are respected, recognized, and know that their work contributes to the overall success of the company. This will lead to improved morale and team spirit. Remember, when you see a technician’s toolbox rolling out of the bay on its way to another shop, the heart was most likely gone long before that.
  • Similar Topics

    • By Joe Marconi

      Premium Member Content 

      This content is hidden to guests, one of the benefits of a paid membership. Please login or register to view this content.

    • By Joe Marconi

      Premium Member Content 

      This content is hidden to guests, one of the benefits of a paid membership. Please login or register to view this content.

    • By carmcapriotto
      Our world is rushing head first into an A.I. future and we want to encourage our listeners to remain vigilant in these exciting times, as there is some legitimate cause for concern with the changes brought by A.I. Technology.
      Joining us as our guest is Dan Vance from Shop Dog Marketing.
      Craig has known Dan for a few years now and it was at ASTA in 2023 that he first heard Dan Speak Up on the topic of AI to a group of shop-owners on the promise and peril of AI…and he saw Dan deliver a presentation on the topic again at the MARS marketing conference with the Institute for Business Excellence in (beautiful) Ogde, UT earlier this year.
      In this episode Dan acknowledges many of Craig's concerns regarding AI, while they both align on the actual benefits. 
      Craig states regularly that the last skill machines should ever be able to take from us is our ability to communicate interpersonally and … but in some areas - A.I. is far more capable of outperforming certain tasks.  While that is happening - there remains a disconnect between AI’s ability to generate data and present the data in a way that can produce more effective interactions with real people. 
      Our listeners who may share in Craig’s concerns will no doubt appreciate Dan’s calm and reassuring thoughts on the topic.  
      Watch the YouTube Video
      Topics include:  
      Early AI and Machine learning The concept of Human Capital. Authenticity as a new focus Communication tendency becoming less synchronous Efficiency vs. Authenticity and what we lose AI Strengths and practical uses Social Proof - and a word on Reviews and AI Google quality rater guidelines - EAT - Experience Authority and Trust
      Join Our Virtual Toastmasters: https://remarkableresults.biz/toastmasters
      Thank You To Our Partners:
      The Institute at WeAreTheInstitute.com.  "Stop stressing over your business, you deserve a good night's sleep. The Institute’s coaching helps you achieve success and financial peace.
      AutoFlow at AutoFlow.com. Your partner in technology, Autoflow consolidates your client interactions - before, during and after the visit to a single thread. Learn more at Autoflow.com
      AutoLeap at AutoLeap.com. Are you tired of juggling multiple tools to manage your auto repair shop? Say hello to the streamlined efficiency of AutoLeap, the #1 all-in-one Auto Repair Shop Management Software!
      Shop Dog Marketing at Shop Dog Marketing.com. "Want to see your auto repair shop thrive? Let Shop Dog Marketing be your guide. Our customer-first approach, combined with AI-driven creative content, ensures top rankings.
      In-Bound at CallInBound.com. Cover your communication needs and revolutionize your auto repair business with AI-driven call analytics from InBound.
      Contact Information
      Email Craig O'Neill: [email protected] Join Our Virtual Toastmasters Club: https://remarkableresults.biz/toastmasters
      The Aftermarket Radio Network: https://aftermarketradionetwork.com/
      Remarkable Results Radio Podcast with Carm Capriotto: Advancing the Aftermarket by Facilitating Wisdom Through Story Telling and Open Discussion. https://remarkableresults.biz/
      Diagnosing the Aftermarket A to Z with Matt Fanslow: From Diagnostics to Metallica and Mental Health, Matt Fanslow is Lifting the Hood on Life. https://mattfanslow.captivate.fm/
      Business by the Numbers with Hunt Demarest: Understand the Numbers of Your Business with CPA Hunt Demarest. https://huntdemarest.captivate.fm/
      The Auto Repair Marketing Podcast with Kim and Brian Walker: Marketing Experts Brian & Kim Walker Work with Shop Owners to Take it to the Next Level. https://autorepairmarketing.captivate.fm/
      The Weekly Blitz with Chris Cotton: Weekly Inspiration with Business Coach Chris Cotton from AutoFix - Auto Shop Coaching. https://chriscotton.captivate.fm/
      Click to go to the Podcast on Remarkable Results Radio
    • By carmcapriotto
      Thanks to our Partners, Shop Boss, and 360 Payments Rena Rennebohm from Empowered Advisor introduces the "Five C's of a Phone Call"—Comfort, Customer, Car, Conclusion, and Close—designed to help service advisors optimize phone interactions and increase conversion rates in the automotive service industry. She emphasizes the financial value of effective phone communication, noting that well-handled calls can greatly improve customer engagement and boost shop profitability. Rena Rennebohm, CEO and Creator of Empowered Advisor. Rena’s previous episodes HERE. Show Notes: Watch Full Video Episode Comfort (00:00:26) Customer (00:01:09) Car (00:01:39) Conclusion (00:02:17) Close (00:03:53) Value of a Phone Call (00:04:36) Customer Experience Insights (00:05:50)
      Shop Boss – Shop Management Software built by shop owners for shop owners. It works the way you need it to, right out of the box. Find on the web at https://shopboss.net Connect with the Podcast: -Follow on Facebook: https://www.facebook.com/RemarkableResultsRadioPodcast/ -Join Our Virtual Toastmasters Club: https://remarkableresults.biz/toastmasters -Join Our Private Facebook Community: https://www.facebook.com/groups/1734687266778976 -Subscribe on YouTube: https://www.youtube.com/carmcapriotto -Follow on LinkedIn: https://www.linkedin.com/in/carmcapriotto/ -Follow on Instagram: https://www.instagram.com/remarkableresultsradiopodcast/ -Follow on Twitter: https://twitter.com/RResultsBiz -Visit the Website: https://remarkableresults.biz/ -Join our Insider List: https://remarkableresults.biz/insider -All books mentioned on our podcasts: https://remarkableresults.biz/books -Our Classroom page for personal or team learning: https://remarkableresults.biz/classroom -Buy Me a Coffee: https://www.buymeacoffee.com/carm -Special episode collections: https://remarkableresults.biz/collections The Aftermarket Radio Network: https://aftermarketradionetwork.com/ Remarkable Results Radio Podcast with Carm Capriotto: Advancing the Aftermarket by Facilitating Wisdom Through Story Telling and Open Discussion. https://remarkableresults.biz/ Diagnosing the Aftermarket A to Z with Matt Fanslow: From Diagnostics to Metallica and Mental Health, Matt Fanslow is Lifting the Hood on Life. https://mattfanslow.captivate.fm/ Business by the Numbers with Hunt Demarest: Understand the Numbers of Your Business with CPA Hunt Demarest. https://huntdemarest.captivate.fm/ The Auto Repair Marketing Podcast with Kim and Brian Walker: Marketing Experts Brian & Kim Walker Work with Shop Owners to Take it to the Next Level. https://autorepairmarketing.captivate.fm/ The Weekly Blitz with Chris Cotton: Weekly Inspiration with Business Coach Chris Cotton from AutoFix - Auto Shop Coaching. https://chriscotton.captivate.fm/ Speak Up! Effective Communication with Craig O'Neill: Develop Interpersonal and Professional Communication Skills when Speaking to Audiences of Any Size. https://craigoneill.captivate.fm/             Click to go to the Podcast on Remarkable Results Radio
    • By Changing The Industry
      Optimize Your Marketing & Stop ARO Drops NOW!


  • Our Sponsors



×
×
  • Create New...