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Growing Up With Wrenches

Unlike kids of today, my childhood was long before video games and color TV. Most of my free time was spent climbing trees, playing in the crick (creek, to you city folk), riding my bike, and tinkering with anything that had a motor. Wrenches, sockets, and screwdrivers were just part of growing up. I would tear apart an old mower just to see what was inside. Most of the time it would end up in a pile of parts. But, by the time my dad came to see what I was doing, he would stand there in disbelief and just shake his head. Then dive in and show me how to put it all back together. Good times for sure. There was no You Tube, no on-line help. Just dad and son, and I’m sure it’s the same way my dad learned his tinkering abilities too.

These days it’s all about the computer with their programs and the internet with its billions of websites. There aren’t as many kids that I know about who spend their summer vacations building tree houses or turning an old horizontal lawn mower engine into a homemade go-kart like I used to do. Times have changed, but the need for those wrenches are still as important as it was back in my youth. However, now a lot of those early learned skills have to be developed through a trade schools or at a high school shop class. That is if the economy hasn’t budgeted the shop class out of existence.
Growing up with wrenches was just something I did. Which is probably what led me to enter the automotive field as a career. It’s a good living, and you get to meet a whole lot of wonderful people every day.

But, as it has been for decades, there’s still a big shortage of mechanics out there. As I see it, the big problem isn’t so much a people shortage, but a shortage in “qualified” mechanics. I look at it this way. Back in the day of carburetors and vacuum modulated transmissions a lot of guys and gals didn’t go to any school to learn the trade. Most picked up bits and pieces of how things worked through on the job training. The older mechanics would teach the younger ones and so on and so on. But, all of a sudden the average age of the “qualified” and “experienced” mechanic is well over 50 years old. Somewhere along the line less and less of the younger generations wanted to pursue a career in the automotive field.

What happened? From my point of view, I see a few things that might have been the cause. First off, the computer age. Cars went from points and condensers to electronic ignition, then onto the full blown electrical nightmare we have today. The older generation of mechanics all had a similar background working with hand tools and could understand the basic principles of an automobile. But, as the industry changed to more and more electrical systems their knowledge base dwindled.

The smart guy who wanted to stay up with all of these changes did what was needed, and that’s study as much as possible. While the other guy who was still stuck with the learn as you go method would just slap part after part on until they got it right, and yes, there are a lot of “guessers” still in the business today. Now, the car wasn’t as simple as it was before, and the average dad wasn’t able to tinker on his family car as past generations could. But, the change to the computer age isn’t the only reason that caused this shortage of qualified mechanics. Ultimately it comes down to the amount of time and effort to learn these new systems, the amount of investment one has to put into it all and most importantly their overall income.

The average professional mechanic has well over $100,000.00 invested in personal hand tools, tool boxes, and testing equipment over the course of their career. But, the pay varies as much as the diagnostic fee does from shop to shop. So, maybe part of the problem for the new techs coming into the business is NOT making the decision to start a career in the automotive repair trade but, making the investment in the tools when the pay isn’t all that great.

So, where does all this low wage, high investment come from? The investment into tools is an easy one to figure out. But, the wage side of it is a bit more complicated. Let’s face it, all those shops that feel the best way to keep work in the shop is by having the lowest hourly rate is the real problem. Nearly all consumers make the general assumption that all mechanics are the same and that price is their only factor to be concerned with.

In my opinion, right there is the real problem. Instead of shouting about a shortage of mechanics, which by “body count” their certainly isn’t a shortage we should be talking about doing something for the consumer. By starting at the bottom with those low rate/low skill shops and pulling them up to a more qualified level of expertise.

Look at the attendees of any one of the trade schools or college based courses and you’ll see that there is a turnaround in the quality of the mechanic field just waiting to happen. But, nothing like growing up with wrenches. It’s the tech schools and the attrition of the parts swapper shops that’s going to make the changes. The tech schools allow an individual not only to learn those same skills I learned growing up with wrenches but an even more importantly the skill needed to be a qualified mechanic and whether or not this trade is right for you.

It not going to be easy to make sense of all the information and skills that the future mechanics will need to know. They’ve got to be a whole lot more aware of so many different systems than what a few hand tools can help with. But, there’s still a place for the right person with the right kind of natural mechanical ability especially if they have those growing up with wrenches skills. There still out there, but some of them don’t know they have those gifted skills because they didn’t have the opportunity to experience any of it in their youth. Then again, the trade schools have their hands full teaching the basic hand to eye coordination, as well as bringing the students up to speed with the latest greatest electronics, so someone with that natural talent will likely shine through.

Eventually, all those shops and mechanics that try to undercut their prices will fade off into the distance. Fewer parts changers and guess-until-ya-get-it shops, because the cars are getting smarter every year and the mechanic will have to do the same. Maybe, the days of growing up with wrenches is a thing of the past. Now we need more and more trade schools, conventions, seminars, and podcasts to keep upgrading our skill levels. Hopefully, in time, the trade will have the respect and salary to go along with the advanced diverse knowledge the modern mechanic needs to have. Even if they didn’t grow up with wrenches.


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Posted

Gonzo: Do you think you would of still been an auto mechanic if when you started there was all this electronic stuff you had to know to repair cars? Maybe not! Maybe you would because you would have been the guy that messes with computers at home and you had some knowledge of electronics!

Posted

WOW!! Great article !!!! sounds like what I preach every day at work and what I have ranted about on this forum , and also in the chat LOL.. Now that is a story that needs to be in one of your magazines... Yes and shop owners there are far to many that go for the low labor for customers.. I could go on and on but I won't since I am still wound up from chat tonight LOL..

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Posted

Great article on a very important topic. While there are many reasons for the tech shortage, we need to start with the shop owner. I agree with you with the fact that too many shops do not make enough profit to pay their employees a decent wage.

 

As a industry, we need to get much more involved at the high school level and let young people know about a career in automotive.

 

I grew up the way you did Gonzo. When something broke in my house, my father would fix it. I learned those early skills and it helped me with my career. It's not that way anymore. But, if your think about it, there are plenty of careers that have no connection to your youth: Doctor, Lawyer, nurse,Etc

 

The only way forward is stated in your last paragraph. The way to attract quality customers and being able to pay decent salaries is not through low prices. While there are some models that support the low price strategy, most shops need to invest in training, tools, information systems, hi-tech equipment and pay top techs what they deserve. Shops need to price their services and repairs accordingly.

As you mentioned, a career as a Doctor or Lawyer isn't something you can practice at home or as a youngster. (at least I hope you don't...LOL) Unlike tinkering on the family car. But, it seems a father who is a doctor or a lawyer the likelihood that their son or daughter will be the same when they grow up is almost certainly more of a possibility than going into a different career. Probably no different for most mechanics. Still.... schooling and OJT is the answer.

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      It always amazes me when I hear about a technician who quits one repair shop to go work at another shop for less money. I know you have heard of this too, and you’ve probably asked yourself, “Can this be true? And Why?” The answer rests within the culture of the company. More specifically, the boss, manager, or a toxic work environment literally pushed the technician out the door.
      While money and benefits tend to attract people to a company, it won’t keep them there. When a technician begins to look over the fence for greener grass, that is usually a sign that something is wrong within the workplace. It also means that his or her heart is probably already gone. If the issue is not resolved, no amount of money will keep that technician for the long term. The heart is always the first to leave. The last thing that leaves is the technician’s toolbox.
      Shop owners: Focus more on employee retention than acquisition. This is not to say that you should not be constantly recruiting. You should. What it does means is that once you hire someone, your job isn’t over, that’s when it begins. Get to know your technicians. Build strong relationships. Have frequent one-on-ones. Engage in meaningful conversation. Find what truly motivates your technicians. You may be surprised that while money is a motivator, it’s usually not the prime motivator.
      One last thing; the cost of technician turnover can be financially devastating. It also affects shop morale. Do all you can to create a workplace where technicians feel they are respected, recognized, and know that their work contributes to the overall success of the company. This will lead to improved morale and team spirit. Remember, when you see a technician’s toolbox rolling out of the bay on its way to another shop, the heart was most likely gone long before that.
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