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Curious if anyone has any experience with this company? I need to start tracking my guys since we can't seem to produce what I would call acceptable hours. Bolt on has stated that they are working on time clock software for the tablets, but I can't continue to wait. Or if anyone uses another time clock software that tracks productivity and efficiency, I would appreciate feedback.

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  • 2 weeks later...

I love the program. It's easy to use even though I don't have a SMS that integrates. I put off signing up because I was looking to change SMS's and thought the manual entry would be too time consuming. I was wrong, wish I would have done it sooner. My productivity is up 8 % TYD since signing up and trending up. Ive been able to do more work with less people. My bottom line is loving it !

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  • Have you checked out Joe's Latest Blog?

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      It always amazes me when I hear about a technician who quits one repair shop to go work at another shop for less money. I know you have heard of this too, and you’ve probably asked yourself, “Can this be true? And Why?” The answer rests within the culture of the company. More specifically, the boss, manager, or a toxic work environment literally pushed the technician out the door.
      While money and benefits tend to attract people to a company, it won’t keep them there. When a technician begins to look over the fence for greener grass, that is usually a sign that something is wrong within the workplace. It also means that his or her heart is probably already gone. If the issue is not resolved, no amount of money will keep that technician for the long term. The heart is always the first to leave. The last thing that leaves is the technician’s toolbox.
      Shop owners: Focus more on employee retention than acquisition. This is not to say that you should not be constantly recruiting. You should. What it does means is that once you hire someone, your job isn’t over, that’s when it begins. Get to know your technicians. Build strong relationships. Have frequent one-on-ones. Engage in meaningful conversation. Find what truly motivates your technicians. You may be surprised that while money is a motivator, it’s usually not the prime motivator.
      One last thing; the cost of technician turnover can be financially devastating. It also affects shop morale. Do all you can to create a workplace where technicians feel they are respected, recognized, and know that their work contributes to the overall success of the company. This will lead to improved morale and team spirit. Remember, when you see a technician’s toolbox rolling out of the bay on its way to another shop, the heart was most likely gone long before that.
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