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Hello from Ashland, Ohio

Art Szabo

By Art Szabo
in New Member's Area

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Art Szabo Newbie

Art Szabo

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My name is Art and I joined this community for my son also named Art. He has just opened his own garage called Pro-wrench and I do what I can to help. He has twenty years experience working for others and finally decided to step out on his own a couple months ago. He is in an older building with just two bays on a back street. He brought some customers with him and with very little advertising is already on his way to a solid customer base. He spends a large portion of his day just talking with his customers, some business and some just visiting, he is a very likeable guy. Sometimes he has to work late to keep up with the schedule because of the visiting. I am sure he will iron it out over time.

We are happy to be members here.

Art Szabo

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CarER Enthusiast

CarER

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Welcome to the forum! If I may make a suggestion: make sure that you and your son get started on getting your shop name out onto Google and the internet. The internet is my number one in terms of revenue it brings in. I just happened to search your shop and nothing really came up.

 

1. Make sure your claim your Google page, free.

2. Make a yelp page, it's also free.

3. You may also want to place your business in the free online directories. Make sure the name, address and phone number match the one on your Google and Yelp pages.

4. Budget permitting, get a website made, or make it yourself. (you can get started extremely cheap through GoDaddy or Vistaprint if you're internet and SEO savvy)

 

Just a few things to help you get started!

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  • Have you checked out Joe's Latest Blog?

    • Joe Marconi
      The Toolbox is Last to Leave, First is the Heart
      By Joe Marconi in Joe's Blog
         0 comments
      It always amazes me when I hear about a technician who quits one repair shop to go work at another shop for less money. I know you have heard of this too, and you’ve probably asked yourself, “Can this be true? And Why?” The answer rests within the culture of the company. More specifically, the boss, manager, or a toxic work environment literally pushed the technician out the door.
      While money and benefits tend to attract people to a company, it won’t keep them there. When a technician begins to look over the fence for greener grass, that is usually a sign that something is wrong within the workplace. It also means that his or her heart is probably already gone. If the issue is not resolved, no amount of money will keep that technician for the long term. The heart is always the first to leave. The last thing that leaves is the technician’s toolbox.
      Shop owners: Focus more on employee retention than acquisition. This is not to say that you should not be constantly recruiting. You should. What it does means is that once you hire someone, your job isn’t over, that’s when it begins. Get to know your technicians. Build strong relationships. Have frequent one-on-ones. Engage in meaningful conversation. Find what truly motivates your technicians. You may be surprised that while money is a motivator, it’s usually not the prime motivator.
      One last thing; the cost of technician turnover can be financially devastating. It also affects shop morale. Do all you can to create a workplace where technicians feel they are respected, recognized, and know that their work contributes to the overall success of the company. This will lead to improved morale and team spirit. Remember, when you see a technician’s toolbox rolling out of the bay on its way to another shop, the heart was most likely gone long before that.

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