Quantcast
Jump to content


Recommended Posts

Posted

Cars with Baggage

What kind of driver comes to mind when someone mentions a car by name? Say, a little sporty run about, a 4WD monster truck, or maybe a fuel saving hybrid? Most people will have their own subconscious picture of what the driver may look or act like. Of course, the mechanics who service these fuel sucking pavement pounders have their own opinions of the various styles and configurations of cars, as well as their drivers. In some cases, a completely different view than the average guy on the street, and not necessarily for styling or mechanical reasons, either.

Ask an owner of a Jaguar what they think of their car, and they’ll likely tell you how smooth it handles, or how it rides down the road, or the purr of the motor. One customer told me what he loved the most about his XJ6 was the sound the door latch made. But, ask any mechanic with an RO handed to him that says, “Replace both rear in-board rotors”, and I’m pretty sure you’ll see an Elvis lip snarl start to curl, and probably a few indignant words for the engineers who designed it. Whether or not the impressions of the styling or the mechanicals is your bag, somebody else may have a different opinion than you.

Of course, there are the ever present egotistical impressions the mechanic and the consumer will have for certain breeds of cars and their owners. For example, “What is your first impression of the vehicle and its driver when someone mentions an air cooled VW bus from the 60’s or 70’s?” Did you think bank president or perhaps a police officer? Probably not. More than likely you had visions of tie dyed t-shirts, Woodstock, and some odd smelling smoke billowing out of the driver’s window. Now, ask the same question to a mechanic. Most mechanics will probably think of all the typical types of repairs needed. Some may think of how the engine comes out, others may recall how ridiculously underpowered these rolling billboards were, and how most of them needed a good downhill run (without any cross winds) to get up to speed. (Disclaimer: I used to own a ’74 VW camper van, affectionately named “Pumpkin”. Yeah, it was orange).

No doubt there are a lot of cars out there that have their own quirks and guffaws, but have truly become a part of our cultural history. The Yugo for one (and a few others) has such a line of baggage associated with it that it’s hard for anyone to think there might still be something good to say about them. Of course opinions vary, but the Yugo jokes seem to last longer than the car did. One of my favorites: A Yugo owner walks up to the parts counter and asked, “I’d like to get a new starter for my Yugo.” The parts guy says, “Sounds like a fair trade to me.”

Sometimes that extra baggage or quirky impression associated with a certain model or car can have a lasting effect on your childhood as well. The old “punch bug” game for example, made a lot of our family trips rather entertaining. Well, maybe not so much for my little brother. Ah yes, out on the open highway in the family car bashing your little brother in the arm. I’m sure that left an impression.

Advertising and public opinion have just as much to do with all of this, as well as the actual manufacturing and longevity of some of these cars. If you drive a hybrid or electric car you’re more than likely labeled as a “tree hugger” or, if you drive an SUV you must be one of those “soccer moms”. It’s all a matter of how or what is associated with the various models. However, some of these associated baggage guffaws started before the first car ever rolled off the assembly line. You have to wonder sometimes what those executives were thinking to even consider putting some of these cars together. And, for some cars, it earmarked them for eternity. Think “Edsel”, and what comes to mind?

Several years ago I had a regular customer who dreamed of someday owning a new Cadillac. Well, he did it. He bought a brand new… Cimarron. From a mechanic’s stand point they were about the worst excuse for a luxury car ever made. Talk about a car that carried baggage! This was one car that reeked of bad manufacturing decisions. His dream car had so many problems it wasn’t long before he traded it in on a “real” Cadillac.

The impressions and baggage some of these models carry is well deserved, while others just got a bad reputation from bad publicity or rumor control central. The Corvair had its issues, but was it all that bad for the technology of the day? It’s surprising to think a car that was supposed to be so bad and so poorly designed, was still on the assembly line for over 10 years of production. Some people hated them, some scorn their very existence, while others collected them, drove them everywhere, and still do. In fact one aircraft engineer took the concept to the extreme. He designed a full size motor home with a Corvair powerplant. Not my idea of camping. Who would want to sleep on top of the gas and oil fumes coming from an overworked 6 cyl. air cooled engine. Baggage? I’m sure there are more than a few stories to tell about family vacations in that all aluminum house on wheels. Google it, you’ll be surprised.

For some people their car is an extension of their personality. Porsche and Corvette owners are typically associated with some sort of egotistical baggage when they get behind the wheel. I find that not always true, but at times even the most prudent owner of any car can show up at the repair shop with a chip on their shoulder. But, let’s turn this around a bit. Let’s say you drive a Rolls Royce and you pull alongside a rat rod lowered to the pavement with an overly aggressive exhaust blaring out the “pop-it-a-pop” cadence of a finely tuned small block. Would you roll down the window when the driver of the rat rod asks if you’ve got any Grey Poupon? The driver of the rat rod might be your new next door neighbor…ya just never know.

We all have some sort of baggage we carry around, and it seems some of the cars we drive have their own fair share of baggage, too. Right or wrong, everybody will have their opinion, and as we head deeper into the electronically controlled vehicle age, I’m sure they’ll be even more associated baggage attached to a car, or two. Good or bad, somebody will always have an opinion.

 


View full article

  • Like 1


Posted

Owned and worked hundreds of those old air cooled bugs. I also had a type 34 for years

  • Available Subscriptions

  • Have you checked out Joe's Latest Blog?

         0 comments
      It always amazes me when I hear about a technician who quits one repair shop to go work at another shop for less money. I know you have heard of this too, and you’ve probably asked yourself, “Can this be true? And Why?” The answer rests within the culture of the company. More specifically, the boss, manager, or a toxic work environment literally pushed the technician out the door.
      While money and benefits tend to attract people to a company, it won’t keep them there. When a technician begins to look over the fence for greener grass, that is usually a sign that something is wrong within the workplace. It also means that his or her heart is probably already gone. If the issue is not resolved, no amount of money will keep that technician for the long term. The heart is always the first to leave. The last thing that leaves is the technician’s toolbox.
      Shop owners: Focus more on employee retention than acquisition. This is not to say that you should not be constantly recruiting. You should. What it does means is that once you hire someone, your job isn’t over, that’s when it begins. Get to know your technicians. Build strong relationships. Have frequent one-on-ones. Engage in meaningful conversation. Find what truly motivates your technicians. You may be surprised that while money is a motivator, it’s usually not the prime motivator.
      One last thing; the cost of technician turnover can be financially devastating. It also affects shop morale. Do all you can to create a workplace where technicians feel they are respected, recognized, and know that their work contributes to the overall success of the company. This will lead to improved morale and team spirit. Remember, when you see a technician’s toolbox rolling out of the bay on its way to another shop, the heart was most likely gone long before that.
  • Similar Topics

    • By carmcapriotto
      Our world is rushing head first into an A.I. future and we want to encourage our listeners to remain vigilant in these exciting times, as there is some legitimate cause for concern with the changes brought by A.I. Technology.
      Joining us as our guest is Dan Vance from Shop Dog Marketing.
      Craig has known Dan for a few years now and it was at ASTA in 2023 that he first heard Dan Speak Up on the topic of AI to a group of shop-owners on the promise and peril of AI…and he saw Dan deliver a presentation on the topic again at the MARS marketing conference with the Institute for Business Excellence in (beautiful) Ogde, UT earlier this year.
      In this episode Dan acknowledges many of Craig's concerns regarding AI, while they both align on the actual benefits. 
      Craig states regularly that the last skill machines should ever be able to take from us is our ability to communicate interpersonally and … but in some areas - A.I. is far more capable of outperforming certain tasks.  While that is happening - there remains a disconnect between AI’s ability to generate data and present the data in a way that can produce more effective interactions with real people. 
      Our listeners who may share in Craig’s concerns will no doubt appreciate Dan’s calm and reassuring thoughts on the topic.  
      Watch the YouTube Video
      Topics include:  
      Early AI and Machine learning The concept of Human Capital. Authenticity as a new focus Communication tendency becoming less synchronous Efficiency vs. Authenticity and what we lose AI Strengths and practical uses Social Proof - and a word on Reviews and AI Google quality rater guidelines - EAT - Experience Authority and Trust
      Join Our Virtual Toastmasters: https://remarkableresults.biz/toastmasters
      Thank You To Our Partners:
      The Institute at WeAreTheInstitute.com.  "Stop stressing over your business, you deserve a good night's sleep. The Institute’s coaching helps you achieve success and financial peace.
      AutoFlow at AutoFlow.com. Your partner in technology, Autoflow consolidates your client interactions - before, during and after the visit to a single thread. Learn more at Autoflow.com
      AutoLeap at AutoLeap.com. Are you tired of juggling multiple tools to manage your auto repair shop? Say hello to the streamlined efficiency of AutoLeap, the #1 all-in-one Auto Repair Shop Management Software!
      Shop Dog Marketing at Shop Dog Marketing.com. "Want to see your auto repair shop thrive? Let Shop Dog Marketing be your guide. Our customer-first approach, combined with AI-driven creative content, ensures top rankings.
      In-Bound at CallInBound.com. Cover your communication needs and revolutionize your auto repair business with AI-driven call analytics from InBound.
      Contact Information
      Email Craig O'Neill: [email protected] Join Our Virtual Toastmasters Club: https://remarkableresults.biz/toastmasters
      The Aftermarket Radio Network: https://aftermarketradionetwork.com/
      Remarkable Results Radio Podcast with Carm Capriotto: Advancing the Aftermarket by Facilitating Wisdom Through Story Telling and Open Discussion. https://remarkableresults.biz/
      Diagnosing the Aftermarket A to Z with Matt Fanslow: From Diagnostics to Metallica and Mental Health, Matt Fanslow is Lifting the Hood on Life. https://mattfanslow.captivate.fm/
      Business by the Numbers with Hunt Demarest: Understand the Numbers of Your Business with CPA Hunt Demarest. https://huntdemarest.captivate.fm/
      The Auto Repair Marketing Podcast with Kim and Brian Walker: Marketing Experts Brian & Kim Walker Work with Shop Owners to Take it to the Next Level. https://autorepairmarketing.captivate.fm/
      The Weekly Blitz with Chris Cotton: Weekly Inspiration with Business Coach Chris Cotton from AutoFix - Auto Shop Coaching. https://chriscotton.captivate.fm/
      Click to go to the Podcast on Remarkable Results Radio
    • By Joe Marconi

      Premium Member Content 

      This content is hidden to guests, one of the benefits of a paid membership. Please login or register to view this content.

    • By JustTheBest

      Premium Member Content 

      This content is hidden to guests, one of the benefits of a paid membership. Please login or register to view this content.

    • By carmcapriotto
      Thanks to our Partners, AAPEX, NAPA TRACS, and Automotive Management Network Recorded at the 2024 ASTA Expo, Keith Perkins discusses critical issues in the automotive industry, including locksmith licensing, car theft, and the aftermarket scan tool validation program. Keith emphasizes the importance of continuous learning and the challenges of misinformation and fear of change within the industry. The conversation highlights the need for better communication between industry professionals and lawmakers, urging technicians to stay informed and proactive in adapting to evolving technologies and regulations. Keith Perkins, L1 Automotive Training, Listen to Keith’s previous episode HERE. Show Notes Watch Full Video Episode ASTA EXPO: https://astaexpo.com/ Commitment of Trainers (00:02:46) Misinformation in the Industry (00:04:02) Fear of Change in Technology (00:04:15) Aftermarket Scan Tool Validation Program (00:05:52) Car Theft Issues (00:10:49) Legislation on Locksmith Licensing (00:11:59) Challenges of Obtaining Locksmith License (00:12:44) OEM vs. Aftermarket Tools (00:14:21) Legislation Impacts (00:16:42) Legislative Origins (00:20:28) Concerns About Tool Bans (00:21:46) Reaching Out to Legislators (00:22:56) Board Member Responsibilities (00:24:21) Key Manufacturing Insights (00:28:04) Challenges in Locksmith Licensing (00:30:13) Locksmith Licensing Discussion (00:31:18) Training and Technician Retention (00:31:25) Success Stories in Training (00:31:51) Collaboration Over Competition (00:32:44) Excuses for Not Attending Training (00:34:53) Call for Accountability (00:35:14) Impact of Training on Problem Solving (00:35:36) Utilizing Class Notes (00:36:18) Hands-On Experience Importance (00:37:01)
      Thanks to our Partners, AAPEX, NAPA TRACS, and Automotive Management Network Set your sights on Las Vegas in 2024. Mark your calendar now … November 5th-7th, 2024. AAPEX - Now more than ever. And don’t miss the next free AAPEX webinar. Register now at http://AAPEXSHOW.COM/WEBINAR NAPA TRACS will move your shop into the SMS fast lane with onsite training and six days a week of support and local representation. Find NAPA TRACS on the Web at http://napatracs.com/ Get ready to grow your business with the Automotive Management Network: Find on the Web at http://AftermarketManagementNetwork.com for information that can help you move your business ahead and for the free and informative http://LaborRateTracker.com Connect with the Podcast: -The Aftermarket Radio Network: https://aftermarketradionetwork.com -Follow on Facebook: https://www.facebook.com/RemarkableResultsRadioPodcast/ -Join Our Private Facebook Community: https://www.facebook.com/groups/1734687266778976 -Join Our Virtual Toastmasters Club: https://remarkableresults.biz/toastmasters -Subscribe on YouTube: https://www.youtube.com/carmcapriotto -Follow on LinkedIn: https://www.linkedin.com/in/carmcapriotto/ -Follow on Instagram: https://www.instagram.com/remarkableresultsradiopodcast/ -Follow on X: https://twitter.com/RResultsBiz -Visit the Website: https://remarkableresults.biz/ -Join our Insider List: https://remarkableresults.biz/insider -All books mentioned on our podcasts: https://remarkableresults.biz/books -Our Classroom page for personal or team learning: https://remarkableresults.biz/classroom -Buy Me a Coffee: https://www.buymeacoffee.com/carm -Special episode collections: https://remarkableresults.biz/collections The Aftermarket Radio Network: https://aftermarketradionetwork.com/ Remarkable Results Radio Podcast with Carm Capriotto: Advancing the Aftermarket by Facilitating Wisdom Through Story Telling and Open Discussion. https://remarkableresults.biz/ Diagnosing the Aftermarket A to Z with Matt Fanslow: From Diagnostics to Metallica and Mental Health, Matt Fanslow is Lifting the Hood on Life. https://mattfanslow.captivate.fm/ Business by the Numbers with Hunt Demarest: Understand the Numbers of Your Business with CPA Hunt Demarest. https://huntdemarest.captivate.fm/ The Auto Repair Marketing Podcast with Kim and Brian Walker: Marketing Experts Brian & Kim Walker Work with Shop Owners to Take it to the Next Level. https://autorepairmarketing.captivate.fm/ The Weekly Blitz with Chris Cotton: Weekly Inspiration with Business Coach Chris Cotton from AutoFix – Auto Shop Coaching. https://chriscotton.captivate.fm/ Speak Up! Effective Communication with Craig O’Neill: Develop Interpersonal and Professional Communication Skills when Speaking to Audiences of Any Size. https://craigoneill.captivate.fm/             Click to go to the Podcast on Remarkable Results Radio
    • By Joe Marconi

      Premium Member Content 

      This content is hidden to guests, one of the benefits of a paid membership. Please login or register to view this content.



  • Our Sponsors



×
×
  • Create New...