tech's with side job's

[rngarage]

How do you handle tech's with side jobs ? He's my best tech, but he think's he run's the show. I want to allow as much freedom as possible but it's getting out of control. I don't want to be brutal with him but am not going to tolerate this kind of aboardance. Any advice would be appreciated.

 

[alfredauto]

My rule is no side work in the shop. I discourage side work at home too, meaning stealing my customers equals no job.

[kars]

Be brutal with him. No side work in YOUR shop. I learned the hard way. Don't let it happen if not solely for the liability aspect. I doubt any other shop would let him do that.

[Jeff]

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[lmcca]

you actually let him do side work in your shop? are you insane? We have nor will ever allow that. What they do on their own time away from shop is fine as long as they arent soliciting our customers.

[PAPShop]

No ifs ands or buts, it is in our employee handbook. One guy does some 2 stroke and snowmobile stuff and one guy does paint (which we do not do). They respect us enough to let us know when they are doing something on the side.

 

Outside Employment: Employees may hold outside jobs in non-related businesses or professions as long as the employee meets the performance standards of their position with Paradigm. Unless an alternative work schedule has been approved by Paradigm, employees will be subject to the company’s scheduling demands, regardless of any existing outside work assignments. Paradigm office space, equipment, and materials are not to be used for outside employment.

[flacvabeach]

I agree - absolutely no side work, but, more important, if this guy is making you miserable he's not your best tech. Recruit constantly. Do a great interview process and hire somebody GOOD.

[Mario]

In the shop no. Outside the shop and they are not your customers? Will this is a capitalist country, I say have at it to the tech.

[Dan Reichow]

No side work - Legally it can come back to haunt you and your shop - We offer are tech's a commision over and above to bring thier Reffereals , Family , Friends to the shop.

 

Your name is on the shirt he probaly wears doing side work and or gets the parts . Just messy - We lost a very good tech doing this but guess what the next two jobs he was let go for too much side work.

 

Thanks Dan R.

[lmcca]

How do you handle tech's with side jobs ? He's my best tech, but he think's he run's the show. I want to allow as much freedom as possible but it's getting out of control. I don't want to be brutal with him but am not going to tolerate this kind of aboardance. Any advice would be appreciated.

 

so how did you handle this? all good?

[SprinklerMagician]

As a business you are responsible to your customers. You rely on your employees to support you in this but in reality all the responsibility rests on your shoulders. If your tech is doing side work, even at home or another location, then he will favor his clients over yours because he is fully responsible to them whereas responsibility to your customers is shared between you and he.

 

If I find out that any of my guys are doing side work, even at home, they are fired immediately.

 

When heads roll that sends a clear message to everyone else that if they want to work there they abide by the same rules. Vice versa if you let this guy walk on you then everyone is going to be asking.

 

Just like you and me I realize that all their friends are going to be asking them for help with their cars. These guys have skills and to bottle them up can sound cruel to them and so my answer is this: No revenue for side work, not even parts. You can help your friends if you don't charge them a dime. They have to go to Oreilly and pay retail for their parts and bring them to you, then you can help them. Otherwise you are a referral partner and drive traffic to the shop. If I find out that you are competing with me then your employment will be terminated immediately.

 

Follow through or your guys will walk all over you.