Quantcast
Jump to content


Recommended Posts

Posted (edited)

http://www.quadllc.com/Quadrivium/Blog_and_Articles/Entries/2011/3/15_Prof._Cipollas_theory_on_stupidity.html

 

 

Sometimes I tell myself to look in the mirror!

 

 

 

The Fundamental Laws of Human Stupidity

Carlo M. Cipolla, Professor Emeritus of Economic History at Berkeley

(Translated from http://www.giovis.com/cipolla.htm)

Big charismatic figures/demagogues multiply/attract stupids transforming

peaceful citizens into raging masses

 

When most of a society is stupid, then the prevalence of idiots becomes dominant and incurable

Facts:

1. the stupid harm society as a whole;

2. stupid people in power do more damage than others;

3. the stupid uses democratic elections to maintain the high percentage of stupid people in power;

4. fools are more dangerous than bandits because reasonable people can understand the logic of bandits;

5. reasonable people are vulnerable by the fools because:

* Are usually surprised by the attack;

* Can not organize a rational defense because the attack has no rational structure.

First Law

Always and inevitably everyone underestimates the number of stupid individuals in circulation:

a) people that we believe are rational and intelligent suddenly appear to be stupid beyond doubt;

B) day after day, we are afected in everything we do by stupid people who invariably appear in the most inconvenient places.

It's impossible to determine a percentage, since any number is too small.

Second Law

The probability that a certain person be stupid is independent of any other characteristic of that person, as he often looks innocuous / naive, and makes you lower the guard.

If we study the percentage of stupid among the janitors who clean the classrooms after the students and teachers left, we find that is much higher than we thought. We may assume that is related to the low cultural level or the fact that people are not stupid people more opportunities to have good jobs. But if we look at students and university professors (or software designers) the rate is exactly the same.

The militant feminists will get angry, but the percentage of stupid is the same in both sexes (or all sexes depending on how they are defined) .

You cannot find any difference in the Y factor in race, ethnic, education, and so on.

Third Law

A stupid person is one who causes harm to another person or group of persons while deriving no gain himself and even possibly incurring a loss.

Fourth Law

Non-stupid people always underestimate the damaging power of stupid people. Constantly forget that at any time and under any circumstances, treat and / or associate with stupid people infallibly proves to be a costly mistake.

Fifth Law

The stupid person is the most dangerous type of person that exists.

This is probably the most understandable laws to the common knowledge that intelligent people, hostile as they may be, are predictable, while stupid people are not.

 

In addition, its base Corollary: "A stupid person is more dangerous than a bandit" leads us to the essence of the Theory of Cipolla. There are four types of people depending on their behavior in a transaction:

- Misfortune (Unfortunate) who with his action tends to cause damage to himself, but also creates a benefit to someone else

- Smart/Intelligent: who with his action tends to create advantages for itself, but also creates the benefit to someone else

- Bandit: who with his action tends to create advantage for himself, but at the same time hurts someone else

- Stupid/Fool: who causes damage to another person or group of persons while himself deriving no gain and even possibly incurring a loss

droppedImage.jpg
Formal_inset_01.pngFormal_inset_07.pngFormal_inset_03.pngFormal_inset_09.png
Formal_inset_04.pngFormal_inset_04.png
Formal_inset_06.pngFormal_inset_06.png
Formal_inset_02.png
Formal_inset_08.png
Professor Cipolla used a diagram like Figure 1.

The X axis measures the benefits derived from their actions.

The Y axis measures the benefits to others because of their actions.

Clearly, people in Quadrant I are intelligent, people in Quadrant B are the bandits, the people in Quadrant D are unfortunate or unlucky, and people in Quadrant S are the fools.

It is also quite clear that, depending on their location in this system people will have greater or lesser degree of stupidity, intelligence, banditry, etc.. You can develop a wide variety of combinations such as intelligent bandits and stupid bandits, depending on the benefit / harm ratio.

The amount of damages should be measured from the perspective of the victim and not the bandit, and that is that most of the thieves and criminals are pretty stupid.

Everyone can use this system to study the stupidity and process the application of the Theory of Cipolla in all its possible variations.

But the story does not end here.

If we draw a diagonal line between the axes, we see that the whole area which is located at the top right of this line corresponds to an improvement in the total budget of the system, while the events and people on the other side are associated with a deterioration.

You can perform a variety of interesting analysis considering the variables in each of the quadrants as d S and Sb, lb and Id, D sand Di, or subquadranti many as one wishes.

For example, the string M in the lower right side of the quadrant defines the perfect bandit, one that causes just as much damage as in turn benefits. Obviously both sides of the diagonal are the imperfect situations. Bi correspond to the smart bandits and Bs to stupid bandits.

In a world populated only by perfect Bandits the system would remain balanced, as damages and benefits eliminate each other. The same effect would occur in a world populated only by perfect Unfortunate.

Theoretically intelligent people provide the greatest contribution to society in general.

But, as it may look ugly, even the intelligent bandits contribute to an improvement in society’s balance sheet resulting in total more benefits than harm. The people unfortunate-smart, even if take individual losses can produce positive social effects.

Indeed, when the stupidity comes into the picture, the damage is enormously greater than the benefit to anyone. This proves the original point: the single most dangerous thing to any human society is stupidity.

Prof. Cipolla reports that, while the Y factor is constant over time and space, a rising society has a higher percentage of intelligent people, as a declining society has an alarming percentage of bandits with a strong factor of stupidity (sub-quadrant Bs) among the people in power and also an alarming percentage of Unfortunate (area D) among those who are not in power.

Cipolla also notes that intelligent people generally know they are, the bandits are also conscious of their attitude and also the unfortunate people have a strong suspicion that not everything goes the right way.

But the stupid people know not they are stupid, and this is one more reason that makes them extremely dangerous.

And brings us back to the painful original question: am I stupid? I passed several tests of QI with good results. Unfortunately, I know how these tests work and they do not prove anything.

Several people told me they are smart. But even that does not prove anything. These people may very possibly be too considered to tell me the truth. Or on the contrary might be trying to take advantage of my stupidity.

Or they could be as stupid as me.

I stop with a little hope: I know how I am (or were) stupid.

This indicates that I am not completely stupid.

Livraghi Corollary to the First Law of Cipolla

In each of us there is a factor of stupidity, which is always bigger than we suppose.

 

 

 

So when you tell that guy that the his car is not safe to drive because the tires are worn down bald, and he tells you that they are perfectly safe, now you know how to classify him.

Edited by HarrytheCarGeek


Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
  • Available Subscriptions

  • Have you checked out Joe's Latest Blog?

         0 comments
      It always amazes me when I hear about a technician who quits one repair shop to go work at another shop for less money. I know you have heard of this too, and you’ve probably asked yourself, “Can this be true? And Why?” The answer rests within the culture of the company. More specifically, the boss, manager, or a toxic work environment literally pushed the technician out the door.
      While money and benefits tend to attract people to a company, it won’t keep them there. When a technician begins to look over the fence for greener grass, that is usually a sign that something is wrong within the workplace. It also means that his or her heart is probably already gone. If the issue is not resolved, no amount of money will keep that technician for the long term. The heart is always the first to leave. The last thing that leaves is the technician’s toolbox.
      Shop owners: Focus more on employee retention than acquisition. This is not to say that you should not be constantly recruiting. You should. What it does means is that once you hire someone, your job isn’t over, that’s when it begins. Get to know your technicians. Build strong relationships. Have frequent one-on-ones. Engage in meaningful conversation. Find what truly motivates your technicians. You may be surprised that while money is a motivator, it’s usually not the prime motivator.
      One last thing; the cost of technician turnover can be financially devastating. It also affects shop morale. Do all you can to create a workplace where technicians feel they are respected, recognized, and know that their work contributes to the overall success of the company. This will lead to improved morale and team spirit. Remember, when you see a technician’s toolbox rolling out of the bay on its way to another shop, the heart was most likely gone long before that.
  • Similar Topics

    • By carmcapriotto
      Thanks to our partners, NAPA TRACS, and Promotive
      A critical topic for business owners: how much you should pay yourself as an S-corporation owner. This episode clears up common misconceptions around payroll, distributions, and tax savings strategies. Whether you're a small business owner or a shop manager, understanding these financial nuances is crucial for maintaining profitability and compliance.
      Key Points:
      - Clarification of the S-corporation owner's dual roles as an employee and business owner, and their impact on financial strategy.
      - Differences between payroll and distributions and how they affect tax liabilities.
      - Why overpaying yourself in wages does not save on taxes and the financial consequences of excessive payroll tax burdens.
      - The IRS's guidelines on "fair and reasonable salary" for S-corp owners and how to meet this requirement effectively.
      - Social Security contributions: strategies for maximizing benefits while minimizing unnecessary tax burdens.
      Thanks to our partner, NAPA TRACS
      Did you know that NAPA TRACS has onsite training plus six days a week support?
      It all starts when a local representative meets with you to learn about your business and how you run it.  After all, it's your shop, so it's your choice.
      Let us prove to you that Tracs is the single best shop management system in the business.  Find NAPA TRACS on the Web at NAPATRACS.com
      Thanks to our partner, Promotive
      It’s time to hire a superstar for your business; what a grind you have in front of you. Introducing Promotive, a full-service staffing solution for your shop. Promotive has over 40 years of recruiting and automotive experience. If you need qualified technicians and service advisors and want to offload the heavy lifting, visit www.gopromotive.com.
      Paar Melis and Associates – Accountants Specializing in Automotive Repair
      Visit us Online: www.paarmelis.com
      Email Hunt: [email protected]
      Download a Copy of My Books Here:
      Wrenches to Write-Offs Your Perfect Shop 
      The Aftermarket Radio Network: https://aftermarketradionetwork.com/
      Remarkable Results Radio Podcast with Carm Capriotto: Advancing the Aftermarket by Facilitating Wisdom Through Story Telling and Open Discussion. https://remarkableresults.biz/
      Diagnosing the Aftermarket A to Z with Matt Fanslow: From Diagnostics to Metallica and Mental Health, Matt Fanslow is Lifting the Hood on Life. https://mattfanslow.captivate.fm/
      Business by the Numbers with Hunt Demarest: Understand the Numbers of Your Business with CPA Hunt Demarest. https://huntdemarest.captivate.fm/
      The Auto Repair Marketing Podcast with Kim and Brian Walker: Marketing Experts Brian & Kim Walker Work with Shop Owners to Take it to the Next Level. https://autorepairmarketing.captivate.fm/
      The Weekly Blitz with Chris Cotton: Weekly Inspiration with Business Coach Chris Cotton from AutoFix - Auto Shop Coaching. https://chriscotton.captivate.fm/
      Speak Up! Effective Communication with Craig O'Neill: Develop Interpersonal and Professional Communication Skills when Speaking to Audiences of Any Size. https://craigoneill.captivate.fm/
      Click to go to the Podcast on Remarkable Results Radio
    • By carmcapriotto
      In this episode, Carm Capriotto brings insights into the critical role of soft skills in the automotive industry. The discussion centers around the importance of communication, empathy, and active listening in fostering better customer relationships and enhancing team dynamics. Perfect for business owners, service advisors, and automotive professionals looking to elevate their operations. Prioritize the development of soft skills within your team, and watch as your business thrives in a more supportive and cohesive environment. Darrin Barney, President, Elite Worldwide, Barney Brother’s Off-Road and Repair, Grand Junction, CO. Darrin’s previous episodes HERE Rachel Spencer, Spencer’s Auto Repair, Krum Texas. Listen to her other episodes HERE Bill Snow, VP of Franchise Development and Operations, Rad Air. Listen to Bill’s previous episodes HERE Show Notes
      Upcoming Events (00:02:35) Darrin shares details about the "Fly with the Eagles" training course and the "Ignite" event in Dallas. https://eliteworldwide.com/events/ Discussion on Soft Skills Gap (00:04:13) A gap in soft skills among students and the need for professional interaction training. Rachel on Communication (00:05:24) Rachel discusses various forms of communication and the importance of closing the expectation gap. Three-Second Rule (00:06:41) Darrin explains the "three-second rule" to improve listening and processing during conversations. Toastmasters and Public Speaking (00:09:23) Carm shares insights about Toastmasters and its benefits for improving communication skills. https://rrtm.toastmastersclubs.org/directions.html Empathy as a Soft Skill (00:10:07) Rachel defines empathy and its importance in effective communication and team dynamics. Sympathy vs. Empathy (00:11:25) Darrin contrasts sympathy and empathy, highlighting the need for understanding in service roles. Teaching Empathy (00:12:25) Rachel discusses modeling empathy for employees and children, emphasizing active listening. Fix My Ride Program (00:13:11) Rachel shares a program that fosters empathy by helping those unable to fix their cars. Empathy in Leadership (00:15:05) Bill discusses the importance of empathy in decision-making and its effects on team dynamics. Eye Contact as a Soft Skill (00:15:50) Darrin underscores the significance of maintaining eye contact in communication, especially in the digital age. The Uncomfortable Nature of Eye Contact (00:18:46) Discussion on the discomfort associated with maintaining eye contact in conversations. Generational Communication Differences (00:19:11) Exploration of how younger generations prefer texting over direct communication. Getting Comfortable with Discomfort (00:19:45) Encouragement to embrace discomfort for personal growth and better communication. Managing Phone Distractions (00:22:50) Discussion on the necessity of managing phone usage and distractions in educational settings. Understanding Personality Traits (00:25:05) Exploration of using DISC assessments to understand team members' communication styles. Communication Styles and Team Dynamics (00:29:40) Discussion on addressing communication deficiencies within teams through assessments. Empathy in Team Dynamics (00:30:44) Discussion on feeling disconnected within a team and the importance of being human and empathetic. Learning Conflict Resolution (00:33:35) Exploring how empathy and listening skills aid in resolving conflicts with customers. Implementing Soft Skills in Huddles (00:34:42) The suggestion to integrate soft skills discussions into regular team meetings for continuous learning. Coin System for Team Morale (00:36:10) Introducing a coin system to encourage team recognition and boost morale through peer acknowledgment. Setting an Example as Leaders (00:37:01) The importance of managers modeling empathy and positive behavior for their teams. Teaching Problem-Solving Skills (00:38:06) Emphasizing the need for employees to think critically and develop problem-solving skills. The Value of 'Think Time' (00:40:01) Discussing the significance of setting aside time for reflection and planning to enhance business growth. Empowering Employees (00:43:39) Encouraging leaders to empower their teams to make decisions and learn from mistakes.
      Thanks to our Partner, NAPA TRACS NAPA TRACS will move your shop into the SMS fast lane with onsite training and six days a week of support and local representation. Find NAPA TRACS on the Web at http://napatracs.com/ Thanks to our Partner, Auto-Fix Auto Shop Coaching Proven Auto Shop Coaching with Results. Over 61 Million in ROI with an Average ROI of 9x. Find Coach Chris Cotton at AutoFix Auto Shop Coaching on the Web at https://autoshopcoaching.com/ Thanks to our Partner, Today's Class Optimize training with Today's Class: In just 5 minutes daily, boost knowledge retention and improve team performance. Find Today's Class on the web at https://www.todaysclass.com/Connect with the Podcast: -The Aftermarket Radio Network: https://aftermarketradionetwork.com -Follow on Facebook: https://www.facebook.com/RemarkableResultsRadioPodcast/ -Join Our Private Facebook Community: https://www.facebook.com/groups/1734687266778976 -Join Our Virtual Toastmasters Club: https://remarkableresults.biz/toastmasters -Subscribe on YouTube: https://www.youtube.com/carmcapriotto -Follow on LinkedIn: https://www.linkedin.com/in/carmcapriotto/ -Follow on Instagram: https://www.instagram.com/remarkableresultsradiopodcast/ -Follow on X: https://twitter.com/RResultsBiz -Visit the Website: https://remarkableresults.biz/ -Join our Insider List: https://remarkableresults.biz/insider -All books mentioned on our podcasts: https://remarkableresults.biz/books -Our Classroom page for personal or team learning: https://remarkableresults.biz/classroom -Buy Me a Coffee: https://www.buymeacoffee.com/carm -Special episode collections: https://remarkableresults.biz/collections                      
      Click to go to the Podcast on Remarkable Results Radio
    • By carmcapriotto
      Recorded Live at AAPEX 2023, Greg Bunch and Matt Fanslow discuss the impact of the current economy on the automotive aftermarket industry. They explore various aspects of business such as margins, marketing, training, hiring, labor rates. The conversation also covers the potential loss of independent repair shops, and the need for better communication with customers. Greg Bunch, Aspen Auto Clinic, Transformers Institute. Listen to Greg’s previous episodes HERE. Matt Fanslow, Riverside Automotive, Red Wing, MN, Diagnosing the Aftermarket A to Z Podcast
      Show Notes:
      The state of the economy and its impact on the automotive aftermarket industry (00:00:01) Discussion about the current state of the economy, including worldwide conflicts, division, interest rates, and inflation, and how it may affect the automotive aftermarket industry. The importance of customer loyalty and salesmanship (00:03:51) Exploration of the significance of customer loyalty and salesmanship in retaining customers and attracting new ones, with a focus on providing a frictionless experience. Improving business operations and paying attention to every area (00:05:52) Discussion on the need to run automotive businesses more efficiently, including honing sales skills, improving phone skills, enhancing customer service, and reducing friction in customer interactions. The customer journey (00:09:50) Discussion about the concept of a customer journey and its importance in the automotive repair industry. Engineering touchpoints (00:11:41) The importance of considering and engineering each touchpoint of the customer journey to create positive feelings and experiences for the customer. The Bear TV show (00:16:07) A discussion about the TV show "The Bear" and its relevance to the automotive repair industry, particularly in relation to providing the best customer experience. The importance of customer experience and communication (00:19:25) Discussion on the significance of providing a frictionless experience for customers and improving communication in auto repair shops. The impact on 'mom and pop' shops (00:33:17) Discussion about the challenges faced by smaller independent repair shops in keeping up with technology and training. The misconception about dealerships and independent shops (00:35:46) Exploration of the false narrative that dealerships are better equipped to handle newer cars, while independent shops are only suitable for older vehicles. The future of shops and the role of technology (00:39:45) Debate on the potential impact of technology, such as remote programming and diagnostic tools, on the survival and success of automotive repair shops. The challenges of the current economy (00:42:20) Discussion about the impact of the economy on the automotive aftermarket industry and the challenges faced by businesses. Thanks to our Partners Shop-Ware and Delphi Technologies Shop-Ware: More Time. More Profit. Shop-Ware Shop Management https://getshopware.com/ Delphi Technologies: Keeping current on the latest vehicle systems and how to repair them is a must for today’s technicians. http://DelphiAftermarket.com Connect with the Podcast -Follow on Facebook: https://www.facebook.com/RemarkableResultsRadioPodcast/ -Follow on LinkedIn: https://www.linkedin.com/in/carmcapriotto/ -Follow on Instagram: https://www.instagram.com/remarkableresultsradiopodcast/ -Follow on Twitter: https://twitter.com/RResultsBiz -Join our Insider List: https://remarkableresults.biz/insider -All books mentioned on our podcasts: https://remarkableresults.biz/books -Our Classroom page for personal or team learning: https://remarkableresults.biz/classroom -Buy Me a Coffee: https://www.buymeacoffee.com/carm -The Aftermarket Radio Network: https://aftermarketradionetwork.com -Special episode collections: https://remarkableresults.biz/collections      
      Click to go to the Podcast on Remarkable Results Radio
    • By carmcapriotto
      A new build in 4 months? How did Bill DeBoer do it?! When his father suggested knocking down an office building and building a shop in its place, Bill didn't hesitate. He took charge of the project, handled the financing, and oversaw the construction. This podcast episode is filled with insights on fleet management, business strategies, and the importance of having a reliable network of professionals. Bill DeBoer, DeBoer’s Auto Sales & Service. Listen to Bill’s podcast episodes HERE.
      Watch Full Video Episode “Profitable Fleet Management for Small and Medium Businesses” Bill Deboer [RR 831] freefleetbook.com (00:00:42) Building Bill's Dream: A Look into the Construction (00:01:17) From Office to Shop: The Decision to Knock Down and Rebuild (00:06:24) Expanding Horizons: Opening a Satellite Shop for Increased Capacity (00:08:02) Growing Pains: Weighing the Options of Expanding or Relocating (00:08:42) Planning Ahead: Long-Term Strategies for Business Owners in Their Sunset Years (00:12:48) Time Flies: A Fascinating Time-Lapse of the Construction Process (00:15:20) Designing Success: Layout Plans for the New Auto Sales and Service Business (00:16:49) Securing the Future: Financing the Project and Converting to a Conventional Mortgage (00:18:05) Giving Back: Fundraising for Benny's Bodega, a Community Organization Helping Those in Need Thanks to our Partner, Dorman Products. Dorman gives people greater freedom to fix vehicles by constantly developing new repair solutions that put owners and technicians first. Take the Dorman Virtual Tour at www.DormanProducts.com/Tour
      Connect with the Podcast:
      -Join our Insider List: https://remarkableresults.biz/insider
      -All books mentioned on our podcasts: https://remarkableresults.biz/books
      -Our Classroom page for personal or team learning: https://remarkableresults.biz/classroom
      -Buy Me a Coffee: https://www.buymeacoffee.com/carm
      -The Aftermarket Radio Network: https://aftermarketradionetwork.com
      -Special episode collections: https://remarkableresults.biz/collections
       


      Click to go to the Podcast on Remarkable Results Radio
    • By carmcapriotto
      The podcast episode features a Rad Air Complete Car Care facility tour in Strongsville, Ohio. Carm speaks with Mike Munger, the location's franchisee, and the franchisor Andy Fiffick. We discuss the design of the facility, the number of bays and technicians, and the types of services offered.
      They also mention the company's reputation for being able to fix cars that other shops cannot. The conversation shifts to the importance of building a strong company culture, providing employees with a shower and a full kitchen. They also tour the service advisor area and office, discussing the shop's busy schedule and the various seasons that bring in different types of business. The episode highlights the importance of staying up-to-date and providing excellent customer service in the automotive industry.
      Watch Full Video Episode HERE Designing the Facility (00:00:17) The design of the facility, including the number of bays and technicians, and how they designed the facility from the ground up. Fixing Cars that Other Shops Cannot (00:05:03) How their company has carved out a niche in the community by fixing cars that other shops cannot and how they have a reputation for being able to fix any car. Franchise history (00:06:47) The history of Rad Air Complete Car Care and how it became a franchisor. Employee culture (00:10:27) The importance of treating employees like family and providing them with amenities such as showers and a kitchen. Booking Schedule (00:12:59) Mike Munger mentions that they are generally booked a week out, but currently only a couple of days due to the slower season. Seasonal Business (00:13:20) The three busy cycles of the business: winter, driving season, and summer. They also mention that they have not had a winter or spring yet, which affects their business. Evolution of Business Model (00:17:07) How their business model evolved from being a radiator and air conditioning shop to a complete car care service, adding tires, hybrids, and EVs to their services. They also mention how they had to pivot to stay relevant in the market. Thanks to our Partner, Dorman Products. Dorman gives people greater freedom to fix vehicles by constantly developing new repair solutions that put owners and technicians first. Take the Dorman Virtual Tour at www.DormanProducts.com/Tour
      Connect with the Podcast:
      -Join our Insider List: https://remarkableresults.biz/insider
      -All books mentioned on our podcasts: https://remarkableresults.biz/books
      -Our Classroom page for personal or team learning: https://remarkableresults.biz/classroom
      -Buy Me a Coffee: https://www.buymeacoffee.com/carm
      -The Aftermarket Radio Network: https://aftermarketradionetwork.com
      -Special episode collections: https://remarkableresults.biz/collections
       


      Click to go to the Podcast on Remarkable Results Radio


  • Our Sponsors



×
×
  • Create New...