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Posted

Hey guys aloha, was getting call this week from alldata and it seems like a goo thing for a small 2 man 2 rack and 4 flat shop with no secretary or office person. Seems like it would save us time making estimates and invoices. But does it really interstate that well with quick books. Will it be better for me or more work for me??? Thanks special offer ends this week.

Posted

The local version works much better with quickbooks than the online version. Just don't be an idiot like me a keep only one backup lol

 

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Posted

At one time carfax had partnered with Mitchell in order to use the vin decoder. As it were carfax was also gathering the customer data. I said no.

 

Hi Jeff,

 

You are correct. CARFAX did previously have a partnership with Mitchell1 for their management system. To clarify, at no time was an customer information reported to CARFAX. The only pieces of information shared with CARFAX were the VIN, what services were reported on that vehicle, and which shop performed the work. If you think about a CARFAX Vehicle History Report, we only receive information necessary to add a service record to that vehicle.

 

Since that time, we've continued to build out our program - adding more value and benefits for the 37,000+ participating service locations every day.

 

If you haven't taken a look at our mobile app, myCARFAX, take a look! You might find that this would be a great program that you can promote to your customer for FREE, where we promote your shop as the place for their next service appointment.

 

If you have any questions, don't hesitate to private message or reply.

 

Thanks,

Thomas

  • Like 1
  • 2 weeks later...
Posted

I use all data manage on 3 computers with quickbooks on a server and all of the alldatas talk to the quickbooks on the server making the book keepers life more easy. My server is also set up to automatically back up the quickbooks to a cloud just incase.

 

I have never been a computer guy but IT dude said to buy it and life will be easier and it has been so far. But HOLY CRAP I knew it was over kill but some kind of 12 terabyte 6 hard drive 126 gigs of ram monster was expensive but I always try to buy things that will not need to be replaced in the next 10 years. Also try to get windows 7 lots of stuff doesn't agree with 10 yet.

  • 4 months later...
  • 2 weeks later...
Posted

I have used Alldata Manage since I opened 11 years ago today. I tried the QB integration and quickly disabled it. I timed 5 of the first 6 invoices I posted with it and in order to post the invoice without QB integration Manage is done in about 2 seconds. With QB integration it took over 1 minute plus I had to have new accounts set up in QB that my CPA didn't like. I won't use QB integration again.

 

Also, did you know the people who wrote the Manage program are "no longer with the company?" That's what I've been told several times. The desktop version hasn't been updated or "maintained" for over 2 years except a recent beta patch to update YMME. Alldata doesn't care about its customers enough to maintain what we've been paying for. All their efforts and attention have been directed towards their cloud program. And remember, despite what those never-read-always-agreed-to EULAs and You-Have-NO-PRIVACY Privacy Policies say, courts have decided that they who own the servers own the data. It's not your data, you only have a license to access it. Once it's on their servers, AllData OWNS "your" data and use it for whatever purposes they want. And that's another concern, once you decide you don't like or want to pay AllData for their program anymore, good luck accessing "your" data. At least with the desktop program , without a current license or HASP subscription key you can at least still access your data. You just have VERY limited options to add or edit.

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      It always amazes me when I hear about a technician who quits one repair shop to go work at another shop for less money. I know you have heard of this too, and you’ve probably asked yourself, “Can this be true? And Why?” The answer rests within the culture of the company. More specifically, the boss, manager, or a toxic work environment literally pushed the technician out the door.
      While money and benefits tend to attract people to a company, it won’t keep them there. When a technician begins to look over the fence for greener grass, that is usually a sign that something is wrong within the workplace. It also means that his or her heart is probably already gone. If the issue is not resolved, no amount of money will keep that technician for the long term. The heart is always the first to leave. The last thing that leaves is the technician’s toolbox.
      Shop owners: Focus more on employee retention than acquisition. This is not to say that you should not be constantly recruiting. You should. What it does means is that once you hire someone, your job isn’t over, that’s when it begins. Get to know your technicians. Build strong relationships. Have frequent one-on-ones. Engage in meaningful conversation. Find what truly motivates your technicians. You may be surprised that while money is a motivator, it’s usually not the prime motivator.
      One last thing; the cost of technician turnover can be financially devastating. It also affects shop morale. Do all you can to create a workplace where technicians feel they are respected, recognized, and know that their work contributes to the overall success of the company. This will lead to improved morale and team spirit. Remember, when you see a technician’s toolbox rolling out of the bay on its way to another shop, the heart was most likely gone long before that.
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