Lighthouse 360

[CarER]

Hey all,

 

I was wondering if anyone on here knows anything about / has Lighthouse 360. From what I can gather, It's basically a CRM program combined with Bolt-On's Pro Pack. (if someone from Bolt-On would chime in, I'm sure they would have more information.)

 

I have Mitchell CRM and Bolt On Products, but what they offer is something of a Mitchell CRM competitor program bundled with Bolt On's pro pack. I was just wondering if anyone here had heard of or used their services and has maybe some more information. Thank you!

Edited November 9, 2015 by CarER

[ncautoshop]

They called us and did a demo and it looked neat but it sure is expensive!

 

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[CarER]

I understand it is expensive, however I'm paying for Mitchell CRM and Bolt On. If I use Lighthouse I will save about $150 / month, so for me it's definitely worthwhile.

[ncautoshop]

I understand it is expensive, however I'm paying for Mitchell CRM and Bolt On. If I use Lighthouse I will save about $150 / month, so for me it's definitely worthwhile.

The lady that called us gave us a quote of over $2,000 per month if I Remer correctly. I'm just not big enough to support that if it did increase aro's by $100 each.

 

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[CarER]

That's definitely not what they quoted for me, because I sure can't do $2,000 / month. Just for their sake I don't want to quote prices, but it was definitely much much cheaper than that. I'm a small shop as well, but this is definitely affordable for me.

[mikerisich]

Hey all,

 

I was wondering if anyone on here knows anything about / has Lighthouse 360. From what I can gather, It's basically a CRM program combined with Bolt-On's Pro Pack. (if someone from Bolt-On would chime in, I'm sure they would have more information.)

 

I have Mitchell CRM and Bolt On Products, but what they offer is something of a Mitchell CRM competitor program bundled with Bolt On's pro pack. I was just wondering if anyone here had heard of or used their services and has maybe some more information. Thank you!

 

Hey guys,

 

You’re correct; Lighthouse 360 is a CRM program provider. They’re also a licensed reseller of some of our products, and do offer packages containing both their CRM and our solutions.

 

I’m not sure how they came up with a $2,000 a month quote. The packages they offer with our products are much less than that.

 

Please let me know if you have any other questions.

[CarER]

Mike, Thank you for chiming in. I appreciate your input. I went ahead and signed up with Lighthouse, we'll see how it goes.

[mikerisich]

Mike, Thank you for chiming in. I appreciate your input. I went ahead and signed up with Lighthouse, we'll see how it goes.

 

My pleasure. Let me know if I can help in any other way.

[frank.marcheski]

If anyone else is looking for a "Customer Communications Solution" to augment your shop, I highly recommend taking a look at our product, Glovebox.

 

Glovebox enables real-time messaging and notifications between you and your customer. It's effortlessly simple and intuitive, not to mention cost-effective.

 

The beauty of Glovebox for your shop is that you can send/receive messages from any desktop or from any iOS phone, from anywhere - they are all instantaneously synced. When a customer sends/responds to a message, you are immediately notified and may view/reply from any iOS phone or computer of your choosing.

 

The beauty of Glovebox for your customer is two-fold.

1) Your customers can now use a modern, preferred channel for communicating with their shop. Messaging/Texting isn't going away anytime soon.

2) Glovebox preserves the conversation for future reference in a single, accessible location. This raises the probability of you keeping that customer for the long-haul.

 

Let me know if you have any questions or how else we can help.

[Gary A]

Mike, Thank you for chiming in. I appreciate your input. I went ahead and signed up with Lighthouse, we'll see how it goes.

Hello Car ER I was just wondering how Lighthouse 360 is working for you?