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Posted

http://www.ratchetandwrench.com/RatchetWrench/September-2015/Shop-Performance-Survey/092015/?utm_expid=98373964-14.BJVdXqfMTi-aXDnz3YdBRQ.1&utm_referrer=http%3A%2F%2Fwww.ratchetandwrench.com%2F

 

 

This month's ratchet and wrench has a cool survey they put together. If you want the comprehensive version you have to pay $69.95. I am a little peeved because I swear it was $24.95 not a week ago when it first appeared.

 

Anyone buy it? is it worth getting?



Posted

I'll likely buy the survey this weekend. I think with just the free information provided, most shops can probably make a few informed changes to their business and see a return. I myself just added 2 charts to my spreadsheet of KPIs

Posted

It' seems like a basic sales pitch. I have attended management suscess and wasn't blown away with it. It wasn't bad, just nothing earth shattering.

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