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Posted

Joe thus has been a tough year and I have had to deal with a lot of employee issues.

xrac, I had employee issue's as well and even after 40 years doing this , I do not know how to handle all of them, as you can tell by some of my post. Glad we can share info. I have implemented some of you guys ideas in the very short time I have been a member of this website. I think the stars are lining up with my shop. I really think the next 10 years will be very very good. Hope yours and everyone else's does as well. David

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Posted

Employee issues cause me more stress than everything else combined. I solved the problem my way. I have one tech, that's it. I run the counter, my guy does the work. He does a good job and has been with me since I opened. When it gets really busy I wrench too and customers talk to me in the shop. My tech also can run the counter. It means we get backed up a week or more sometimes but its really better for me. Net profit with one employee is higher than with 5. If he quits I'll be a one man show before I babysit another group of good enough workers.

 

Don't get me wrong, I'm going to start recruiting andesauto's way with IQ tests to hopefully find some qualified staff. Until then no more handouts my heart can't take it.

  • Like 2
Posted

I've also decided that if someone is interested in coming to work at my shop, then they will take an IQ test, a Suitability for Task test, and a Personality test. We all have a hard time getting qualified employees, so let's make sure that they ARE qualified.

  • Like 2

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