Quantcast
Jump to content


Mechanic Faces Manslaughter Charges; failure to perform a proper inspection leads to fatality


Recommended Posts

Posted (edited)

Just yesterday A gal came in with her girl friend and baby in the car for a check engine light diagnosis and the front brakes were metal to metal and they thought I was the ass hole buy not releasing it back to them. It was fix the brakes or tow it home. "Well my husband does all my work," is what she said. So it was towed home, and there is a nice signed and printed name next to notes that say they understand whats going on and we are not responsible if they drive it and crash and die or kill someone else.

Edited by John Pearson
  • Like 3
Posted

This is the main reason I stress a complete inspection. Yes, they are useful for upselling and future repair calls, but when I hear about accidents like this it makes me so angry. This was unavoidable. Whenever a team member decides it takes too long to inspect I hold up a pic of my wife and daughter and let them know if that was their car and something happened, how I would feel.

  • Like 4
Posted

Such a shame for all involved, the inspection "laws" are completely broken IMHO. In WV you can only charge $10 for a complete inspection.... You literally have to pay to inspect peoples vehicles and then you are trying to rip them off when you say, "mam, your brake lines are rusty and need replaced".

  • Like 1
Posted

This is the main reason I stress a complete inspection. Yes, they are useful for upselling and future repair calls, but when I hear about accidents like this it makes me so angry. This was unavoidable. Whenever a team member decides it takes too long to inspect I hold up a pic of my wife and daughter and let them know if that was their car and something happened, how I would feel.

That's an excellent way of getting through to those people who "think" we are just padding the ticket trying to make more cash off of them.

Just drive down any highway, stop at any stop sign, or go through the parking lot at Walmart and you'll see some derelict still on the road. Especially where I reside (Oklahoma) where there is no state inspection.

I've been called every name in the book for refusing to work on some of this crap, or as stated in another post, told the customer to tow it out or fix it here before they can drive it again.

I'd rather be the Ahole than the guy who let an old lady drive a car that should have been serviced.

 

just sayin'

 

Oh, and Joe.... I'd settle for a penny for everyone of those types of jobs you mentioned in your post.... it adds up pretty quickly.

  • Like 2
  • 1 year later...
Posted

I had a customer come in, a young high school kid with his first car, his parents had bought him a used camry, which in my opinion was an excellent choice. He complained of a small clunk when turning. Right away I thought swaybar bushings, I've owned two camrys from that generation and know them inside and out. I take it for a test drive and start to hear the clunk and feel a tiny amount of play in the wheel, now i'm thinking tierod ends, they were pretty durable on the camrys but they do go bad. Less than an 1/8th mile down the road the steering shaft disconnects and I loose all steering input. I bring it to a stop and manage to get it to the side of the road by going back and forth like austin powers.  It ended up that the bolt holding the universal joint to the lower shaft had backed out.  That could have easily ended tragically for this young man, and that lesson taught me to take no chances and investigate everything no matter how little, it could save someones life.

  • Like 4
Posted

http://www.wcax.com/story/32218137/vt-mechanic-takes-plea-deal-in-alleged-faulty-inspection

 

Quote

Vt. mechanic takes plea deal in alleged faulty inspection

Posted: Jun 14, 2016 11:41 AM EST Updated: Jun 16, 2016 5:00 PM EST
By WCAX News
Connect
 
 
 
 
 
 
 
Steven Jalbert Steven Jalbert
BARRE, Vt. -

A Vermont mechanic originally charged with manslaughter for a faulty motor vehicle inspection has pleaded guilty to lesser charges.

Steven Jalbert of Barre was arrested last August in connection with a 2014 crash that killed Elizabeth Ibey, 82. Prosecutors say the accident resulted from rusted out brake lines, despite the fact the car had recently passed a state inspection, performed by Jalbert.

Last week, Jalbert accepted a plea deal for reckless endangerment and was sentenced to three months of home confinement.

The attorney general's office says this was the first criminal prosecution in Vermont arising from a faulty motor vehicle inspection.

 

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
  • Available Subscriptions

  • Have you checked out Joe's Latest Blog?

         0 comments
      It always amazes me when I hear about a technician who quits one repair shop to go work at another shop for less money. I know you have heard of this too, and you’ve probably asked yourself, “Can this be true? And Why?” The answer rests within the culture of the company. More specifically, the boss, manager, or a toxic work environment literally pushed the technician out the door.
      While money and benefits tend to attract people to a company, it won’t keep them there. When a technician begins to look over the fence for greener grass, that is usually a sign that something is wrong within the workplace. It also means that his or her heart is probably already gone. If the issue is not resolved, no amount of money will keep that technician for the long term. The heart is always the first to leave. The last thing that leaves is the technician’s toolbox.
      Shop owners: Focus more on employee retention than acquisition. This is not to say that you should not be constantly recruiting. You should. What it does means is that once you hire someone, your job isn’t over, that’s when it begins. Get to know your technicians. Build strong relationships. Have frequent one-on-ones. Engage in meaningful conversation. Find what truly motivates your technicians. You may be surprised that while money is a motivator, it’s usually not the prime motivator.
      One last thing; the cost of technician turnover can be financially devastating. It also affects shop morale. Do all you can to create a workplace where technicians feel they are respected, recognized, and know that their work contributes to the overall success of the company. This will lead to improved morale and team spirit. Remember, when you see a technician’s toolbox rolling out of the bay on its way to another shop, the heart was most likely gone long before that.
  • Similar Topics

    • By Changing The Industry
      Optimize Your Marketing & Stop ARO Drops NOW!
    • By carmcapriotto
      Matt Fanslow addresses misconceptions in the automotive repair industry, focusing on a viral social media video about tire repair. Matt explains the importance of following manufacturer protocols, the risks of improper repairs, and the need for ongoing consumer education. He emphasizes the long-term integrity of honest repairs and advises consumers to ask questions rather than assume malintent from repair shops. 
      Show Notes
      Puncture Repair Procedures: https://www.ustires.org/sites/default/files/2021-10/Puncture_repair_handout_17_2.pdf Tire Repair: What You Can and Cannot Repair on a Flat Tire: https://www.continental-tires.com/products/b2c/tire-knowledge/tire-repair/ Faulty Tire Repair Brings $22.8 Million Court Award: https://www.shopownermag.com/faulty-tire-repair-brings-22-8-million-court-award/ $22.8 Million Faulty Tire Repair Entirely Avoidable: https://www.tirereview.com/22-8-million-faulty-tire-repair-entirely-avoidable/ Discussion on Auto Repair Integrity (00:01:06) Personal Tire Repair Experience (00:01:17) Cost Comparison of Tire Repairs (00:02:25) Incompetence vs. Scamming (00:02:33) Lack of Standard Protocols (00:04:07) Importance of Manufacturer Protocols (00:04:41) Tire Repair Limitations (00:08:37) Legal Precedents in Auto Repair (00:09:42) Consumer Awareness and Questions (00:10:55) Disconnect Between Clients and Mechanics (00:12:04)  
      The Aftermarket Radio Network
       
      Remarkable Results Radio Podcast with Carm Capriotto: Advancing the Aftermarket by Facilitating Wisdom Through Story Telling and Open Discussion
      Diagnosing the Aftermarket A to Z with Matt Fanslow: From Diagnostics to Metallica and Mental Health, Matt Fanslow is Lifting the Hood on Life.
      The Auto Repair Marketing Podcast with Kim and Brian Walker: Marketing Experts Brian & Kim Walker Work with Shop Owners to Take it to the Next Level.
      The Weekly Blitz with Chris Cotton: Weekly Inspiration with Business Coach Chris Cotton from AutoFix - Auto Shop Coaching.
      Business by the Numbers with Hunt Demarest: Understand the Numbers of Your Business with CPA Hunt Demarest.
      Speak Up! Effective Communication with Craig O'Neill: Develop Interpersonal and Professional Communication Skills when Speaking to Audiences of Any Size.
      Click to go to the Podcast on Remarkable Results Radio
    • By carmcapriotto
      Want to create video content that boosts your shop’s visibility and drives more customers to your door?
      Discover how taking on the VEDA (Video Every Day in August) challenge can help you get comfortable on camera, overcome any fears, and make video a natural part of your marketing strategy.
      In this episode, we’ll share practical tips on using video to build trust with your audience, improve your SEO, and showcase your expertise—all while staying consistent with daily video content. Plus, you’ll learn how doing VEDA can help you master video creation and create real connections with your customers.
      Don’t miss out on this chance to level up your video game and see real results for your shop. Tune in now and start creating videos that truly connect!
      Thank you to RepairPal for sponsoring The Auto Repair Marketing Podcast. Learn more about RepairPal at https://repairpal.com/shops
      https://www.facebook.com/brian.walker
      https://www.facebook.com/brian.walker/videos/877852980463356 - Brian’s #veda day 31
      https://www.facebook.com/brian.walker/videos/2358559621160873 - Brian’s #veda day 32
       
      How To Get In Touch
      Group - Auto Repair Marketing Mastermind
      Website - shopmarketingpros.com 
      Facebook - facebook.com/shopmarketingpros 
      Get the Book - shopmarketingpros.com/book
      Instagram - @shopmarketingpros 
      Questions/Ideas - [email protected]
      Click to go to the Podcast on Remarkable Results Radio
    • By carmcapriotto
      Thanks to our Partner, NAPA Auto Care Join Tracy Capriotto and Tom Herrmann as they conduct a comprehensive safety inspection at a local shop in Buffalo, NY. Tom demonstrates the importance of regular safety checks, covering fire extinguishers, eyewash stations, electrical panels, and more. He emphasizes the need for compliance with OSHA standards and the collaborative nature of workplace safety. Tracy and Tom discuss the significance of safety education for both employers and employees, highlighting practical tips for maintaining a safe work environment. Tom Herrmann, Small Business Safety & Compliance Company, LLC. [email protected]. Tom's previous episodes HERE Show Notes
      Safety Inspection Demonstration (00:00:06) Tracy introduces Tom and the purpose of the safety inspection demonstration. Mock OSHA Inspection Overview (00:00:28) Tom explains the checklist and key safety items to inspect during the demonstration. Checklist and OSHA Standards (00:01:37) Tom describes the importance of OSHA standards in the inspection process. Fire Extinguisher Inspection (00:02:31) Tom walks through checking fire extinguishers for compliance and accessibility. Eyewash Station Compliance (00:04:39) Inspection of the eyewash station and identification of non-compliance issues. Personal Protective Equipment (00:06:16) Discussion on the necessity of safety glasses and PPE evaluations. Electrical Panel Safety (00:06:41) Importance of keeping electrical panel boxes clear and properly marked. Safety Signage Importance (00:08:10) The value of safety signage in maintaining a safe work environment. Bench Grinder Safety Standards (00:09:41) Tom explains the safety standards for bench grinders and necessary adjustments. Electrical Cord Inspection (00:11:44) Tom highlights the importance of checking electrical cords for safety. Employee Responsibility in Safety (00:12:35) Tracy highlights the need for both employees and owners to be educated on safety protocols. Inspection of Floor Jacks (00:13:47) Tom inspects floor jacks, noting the importance of visible weight capacity markings for safety. Ground Fault Circuit Interrupters (00:15:00) Tom explains testing ground fault circuit interrupters to ensure safety around water sources. Keeping Fire Extinguishers Accessible (00:16:38) Tom stresses the importance of maintaining clear access to fire extinguishers for emergency situations. Annual Lift Inspections (00:19:21) Tom discusses the necessity of annual inspections for mobile lifts by qualified technicians. Mobile Ladder Safety (00:23:25) Tom highlights the importance of rubber feet on mobile ladders for stability and safety. Safety Glasses Standards (00:25:45) Explanation of the importance of safety glasses meeting the Z87 standard for employee protection. Emergency Lighting Functionality (00:27:33) Importance of emergency lighting and its inspection every 30 days to ensure proper function. Voltage Detector Usage (00:28:54) Demonstration of a voltage detector for checking electrical outlets and ensuring safety. Parts Washer Safety (00:30:20) Discussion on maintaining parts washers and the importance of safety mechanisms. Oxygen Acetylene Tank Safety (00:31:40) Safety measures for storing oxygen and acetylene tanks to prevent accidents. Emergency Lighting Testing (00:32:02) Procedure for testing emergency lighting functionality and ensuring it meets safety standards. Evacuation Plans Importance (00:33:54) Emphasis on having a family evacuation plan and ensuring everyone knows their roles. Carbon Monoxide Detector Awareness (00:34:38) Importance of having carbon monoxide detectors in homes with fossil fuel-burning devices. Clear Access for Exits (00:34:58) Ensuring that exit doors are unobstructed for safe evacuation during emergencies. Conclusion of Safety Inspection (00:35:17) Wrap-up of the safety inspection demonstration and its importance for workplace safety.
      Thanks to our Partner, NAPA Auto Care Learn more about NAPA Auto Care and the benefits of being part of the NAPA family by visiting https://www.napaonline.com/en/auto-care Connect with the Podcast: -Follow on Facebook: https://www.facebook.com/RemarkableResultsRadioPodcast/ -Join Our Virtual Toastmasters Club: https://remarkableresults.biz/toastmasters -Join Our Private Facebook Community: https://www.facebook.com/groups/1734687266778976 -Subscribe on YouTube: https://www.youtube.com/carmcapriotto -Follow on LinkedIn: https://www.linkedin.com/in/carmcapriotto/ -Follow on Instagram: https://www.instagram.com/remarkableresultsradiopodcast/ -Follow on Twitter: https://twitter.com/RResultsBiz -Visit the Website: https://remarkableresults.biz/ -Join our Insider List: https://remarkableresults.biz/insider -All books mentioned on our podcasts: https://remarkableresults.biz/books -Our Classroom page for personal or team learning: https://remarkableresults.biz/classroom -Buy Me a Coffee: https://www.buymeacoffee.com/carm -The Aftermarket Radio Network: https://aftermarketradionetwork.com -Special episode collections: https://remarkableresults.biz/collections        
      Click to go to the Podcast on Remarkable Results Radio
    • By carmcapriotto
      Thanks to our Partners, Shop Boss, and 360 Payments
      Matt Fanslow, host of "Diagnosing the Aftermarket A to Z," discusses the critical importance of consulting service information before performing vehicle maintenance or repairs. Matt shares multiple real-world scenarios illustrating why thoroughly understanding service procedures is essential to avoiding costly mistakes and ensuring professional work.
      Diagnosing the Aftermarket A to Z with Matt Fanslow: From Diagnostics to Metallica and Mental Health, Matt Fanslow is Lifting the Hood on Life. [email protected]
      Show Notes
      Importance of Service Information (00:00:25) Matt emphasizes the necessity of reading service information before starting any repair work. Common Mistakes in Vehicle Maintenance (00:01:12) Matt shares horror stories of technicians neglecting service information, leading to mistakes during vehicle maintenance. Encouragement to Use Service Info (00:04:03) Matt advises technicians to always consult service information before starting any job. Warranty Concerns and Accountability (00:05:05) Discussion on the importance of service information for warranty claims and accountability in repairs. Pay Structure and Professionalism (00:06:34) Matt addresses how pay structures can affect adherence to proper procedures in the automotive industry. Call to Action for Technicians (00:07:34) Matt encourages a cultural shift towards professionalism by prioritizing service information in repairs.  
      Thanks to our Partners, Shop Boss and 360 Payments
       
      Shop Boss – Shop Management Software built by shop owners for shop owners. It works the way you need it to, right out of the box. Find on the web at https://shopboss.net
      Connect with the Podcast:
      -Follow on Facebook: https://www.facebook.com/RemarkableResultsRadioPodcast/
      -Join Our Virtual Toastmasters Club: https://remarkableresults.biz/toastmasters
      -Join Our Private Facebook Community: https://www.facebook.com/groups/1734687266778976
      -Subscribe on YouTube: https://www.youtube.com/carmcapriotto
      -Follow on LinkedIn: https://www.linkedin.com/in/carmcapriotto/
      -Follow on Instagram: https://www.instagram.com/remarkableresultsradiopodcast/
      -Follow on Twitter: https://twitter.com/RResultsBiz
      -Visit the Website: https://remarkableresults.biz/
      -Join our Insider List: https://remarkableresults.biz/insider
      -All books mentioned on our podcasts: https://remarkableresults.biz/books
      -Our Classroom page for personal or team learning: https://remarkableresults.biz/classroom
      -Buy Me a Coffee: https://www.buymeacoffee.com/carm
      -The Aftermarket Radio Network: https://aftermarketradionetwork.com
      -Special episode collections: https://remarkableresults.biz/collections
      The Aftermarket Radio Network
      Remarkable Results Radio Podcast with Carm Capriotto: Advancing the Aftermarket by Facilitating Wisdom Through Story Telling and Open Discussion
      Diagnosing the Aftermarket A to Z with Matt Fanslow: From Diagnostics to Metallica and Mental Health, Matt Fanslow is Lifting the Hood on Life.
      The Auto Repair Marketing Podcast with Kim and Brian Walker: Marketing Experts Brian & Kim Walker Work with Shop Owners to Take it to the Next Level.
      The Weekly Blitz with Chris Cotton: Weekly Inspiration with Business Coach Chris Cotton from AutoFix - Auto Shop Coaching.
      Business by the Numbers with Hunt Demarest: Understand the Numbers of Your Business with CPA Hunt Demarest.
      Speak Up! Effective Communication with Craig O'Neill: Develop Interpersonal and Professional Communication Skills when Speaking to Audiences of Any Size.
      Click to go to the Podcast on Remarkable Results Radio


  • Our Sponsors



×
×
  • Create New...