Garage Doors Service Call Fee

[andresauto]

So, I am putting new garage doors in the shop. I called 6 garage door companies to come down and give me options and opinions on quality and to get estimates (estimates on how much I trust the person or company to do the right job and stand behind the workmanship, what their dependability level is, and professionalism). The one company I called apparently is a national company that was recommended to me from a neighboring shop that has used them. He stated they were not cheap but unbelievably dependable. They wanted a service call fee to come down and give me an estimate. I was pleasantly surprised by that request. The reason I was surprised is because it was the first time ever a garage door company asked me for a service call charge to estimate putting in new garage doors. I need 5 new garage doors, I felt that any company would jump to the opportunity to do the job and would just want to show up to have a chance. But what I realized was that this company valued it's time, all its time!

[mspecperformance]

If you go with their service please let us know if you are satisfied. Curious to know if the premium service is consistent throughout the process. As we know its very easy to charge a bunch of money. I hope they can deliver!

[shumsauto]

A am looking to replace my 5 garage doors before fall. If somebody knows a good dependable company, please let me know.

[SMMotors]

Amazing what happens when you charge for an inspection or estimate. It's almost like you value you what they have to say more because you have something vested in it. Hint hint

[ATLAuto]

That's great to hear.

 

My friend is a residential contractor. Kitchen remodels, bathroom updates, etc. I asked him ... "do you charge for coming to a house and working up an estimate?" He replied that most customers expected you to stop by for a few hours to measure everything out and provide a quote for FREE. Now that his business has grown, he is starting to charge $150 for quotes, which has eliminated all the tire-kickers.

[andresauto]

So, I am putting new garage doors in the shop. I called 6 garage door companies to come down and give me options and opinions on quality and to get estimates (estimates on how much I trust the person or company to do the right job and stand behind the workmanship, what their dependability level is, and professionalism). The one company I called apparently is a national company that was recommended to me from a neighboring shop that has used them. He stated they were not cheap but unbelievably dependable. They wanted a service call fee to come down and give me an estimate. I was pleasantly surprised by that request. The reason I was surprised is because it was the first time ever a garage door company asked me for a service call charge to estimate putting in new garage doors. I need 5 new garage doors, I felt that any company would jump to the opportunity to do the job and would just want to show up to have a chance. But what I realized was that this company valued it's time, all its time!

Another interesting point I noticed about the garage door company that charges. I had to cancel the appointment because I was going to arrive later than expected back to the shop. I did not reschedule, but the guy who is charging me for the estimate has followed up with me 4 times since. While the rest have not even called back once after giving me an estimate! Unbelievable! I guess they gave up. P.S. I did not quibble about price. I accepted pricing as fact, no negotiations, it is what it is. I'm typically an easy sell when I'm LOOKING to be serviced. Oh well.

[alfredauto]

Remember that most garage door companies are independent franchises, so trust the guy not the name. I had some doors put in and the workers botched the job. Obviously I called and the owner sent the guys back to fix their mistakes a few days later. Then I got a bill for the service call. He wouldn't budge on the service call bill, even though it was on his new install a week old.