Quantcast
Jump to content


Recommended Posts

Posted

For all the shop owners that perform a considerable amount of oil changes, where do you look to find the correct oil filter? We use All Data Repair and All Data Manage as our repair information/shop management software and it is not currently located anywhere in the system. The OEM oil filter part number is available but we do not use OEM oil filters and it requires an additional step to cross reference to an aftermarket filter, like Purolator. Is there an easy way to find this information in Mitchell or any other auto repair program other than cross referencing this information in another online webpage?

Posted

It would be nice to have all of the relevant information (oil filter, oil weight, oil capacity, tire pressure, tire torque) all in one area in the same system so there would not need to be any additional work (having to look it up on a supplier's website or book). I was hoping that some of the Mitchel users would respond and tell me that the oil filter number is available in Mitchell? We do a large amount of oil changes here at our shop and any place that you can shave off time/additional work helps......

Posted

We use Champ brand filters. They have a free "lookup" on their website that lists the part numbers for the oil filter, air filter, cabin air filter, fuel filter, and transmission filter (all, if equipped). Since we use this brand, and know that one of our broadline suppliers stocks it, a simpke lookup and use of the Copy/Paste command, and we can easily "dump" all the filter information into the Memo field for the customer's vehicle.

 

You're correct, I think - Mitchell only references the OE numbers. If you can't find a similar lookup tool for the manufacturer of the line of filters you use, the OE numbers can at least be used in the interchange field in any Nexpart electronic catalog. If you have the catalog installed in Mitchell...it's just a few extra clicks before you're looking at the filter numbers associated with the OE number....and all the ones that your supplier stocks for you.

 

Happy hunting!

Posted

Agreed on Champ filters. Their website lookup is great.

 

With that said, any POS software system worth its salt will be able to build an oil change with the filter, oil type, and capacity.

 

Two off hand that I know about are Vast and RO Writer.

Posted (edited)

I was thinking the same thing ATLAuto. I would have ASSUMED that All Data and Mitchel being the largest shop management / repair software that is geared towards the aftermarket repair shops would have a cross reference functionality built into the program as most independent repair shops do not use OEM oil filters for oil changes. I know that there are numerous websites available that my techs can access to do the cross referencing but its one more step in the process I was hoping to eliminate.

 

ATLAuto, do you know if Vast and RO Writer only include the OEM filter number or is the cross reference after market filter (Purolator, Champ, etc) built into the software?

 

Stowintegrity, the Nexpart catalog that you are referring to, once it is installed will it cross reference Purolator oil filters? We are using All Data and I do not believe there is any catalog that we can install in All Data to do the cross referencing. Once installed in Mitchel, do you access the the interchange field in the Mitchel software itself?

Edited by 5 Star Auto Spa
Posted

Stowintegrity, the Nexpart catalog that you are referring to, once it is installed will it cross reference Purolator oil filters? We are using All Data and I do not believe there is any catalog that we can install in All Data to do the cross referencing. Once installed in Mitchel, do you access the the interchange field in the Mitchel software itself?

The answer is yes, but I don't want to mislead you...

 

Nexpart is the electronic catalog "platform" used by several of my aftermarket suppliers. Essentially, it connects my POS software (Mitchell1) with their electronic inventory on their end, so I can pick & choose what parts to drop to my estimate. Knowing that they sell me Champ filters, for instance, I used the Mfr. lookup to get ALL the filter numbers in a single lookup, then once it's added to the vehicle's info, we always now what parts that car uses.

 

The Nexpart catalog interface will, in fact, interchange Purolator numbers...absolutely. There's a "tool" built into the catalog that let's me enter the number I already have (OE, Champ, whatever), and even if my supplier doesn't normally carry the other brands (Fram, Purolator, Napa, Carquest, etc.) it will give me a list of all the filters matching the number I entered. I didn't want you to think that I've found a way to automate the filter selection completely...I just know what numbers I need after our first contact with a customer.

 

I know there's a piece of software (It doesn't link to Mitchell1 that I'm aware of...) That you purchase one time called Chek-Lube. It's target market is the quick-lube industry, and when you enter a year/make/model car, it will return the following: ALL filter numbers (Oil, fuel, air, cabin air, transmission), ALL belt numbers (serpentine, accessory), ALL automotive fluid capacities (in quarts or liters), Wiper blade sizes (front, rear)...and more. The parts numbers returned from the lookup are chosen from a pretty good list of aftermarket manufacturer's brands that you select in the software setup. The page can be printed, if you want, or the information copied/pasted into your POS. The data is based on the Motors database, and furthermore, includes limited labor time information and chassis lube points. I think it was a couple hundred dollars.

 

Happy hunting!

  • 3 weeks later...
Posted

We use Napa filters, we have a Napa filter book. While using a book may be old school it really is the fastest and easiest way to put the right filter on the car. That being said 99% of oil change customers are repeats, so we just look at the number of the filter coming off the car. The frustrating part is stocking 50+ oil filter numbers.

Posted

The frustrating part is stocking 50+ oil filter numbers.

Wow, 50 filters? I can never get a bearing on the scope of my business as it stacks up against other successful shops. We only stock 20 oil filters, and have a car count of about 55-60 weekly. We'll probably do an oil change on 50-75% of those (in addition to whatever other service/repair they need), and we probably only run into 1-2 filters a week that don't happen to be one's we stock.

 

Am I likely missing a large part of the market's potential?

Posted

Wow, 50 filters? I can never get a bearing on the scope of my business as it stacks up against other successful shops. We only stock 20 oil filters, and have a car count of about 55-60 weekly. We'll probably do an oil change on 50-75% of those (in addition to whatever other service/repair they need), and we probably only run into 1-2 filters a week that don't happen to be one's we stock.

 

Am I likely missing a large part of the market's potential?

 

I'm doing the same. We average 250 cars per month and I stock about 25 filter and this includes euro # s as well. It is rare that I have to order anything. I'd be happy to post what I stock if it would help anyone.

Posted

I'm in a college town, you name it from 1990-2016 we get them. I have 15 #'s that I stock 6 of, the rest I keep 1. I don't anticipate getting 2 diesel Benz's or BMW 540i's in one day, so one is enough. Subaru's or Caravans are a different story. We might do 5 a day. I'm also in a rural area where the parts stores don't stock European or even some Japanese filters. If I don't have a filter in stock when the college kid is heading out of town I miss the opportunity to get them as a customer.

 

Now, if I had more time or more employees, or if the store had more delivery drivers, I would stock just one of each number and just reorder throughout the day. But with parts deliveries taking an hour on average I like to avoid waiting for an oil filter.

  • Like 1
Posted

ATLAuto, do you know if Vast and RO Writer only include the OEM filter number or is the cross reference after market filter (Purolator, Champ, etc) built into the software?

 

VAST will cross over to whatever filter you are using. When we build a work order, we click package, and it spits out filter number, oil viscosity, and capacity:

PH500 filter

5W30 Syn - 4.5qts

 

We use Champ, but it will cross to anything that VAST loads in. We debated Mighty for awhile, which would also work.

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
  • Available Subscriptions

  • Have you checked out Joe's Latest Blog?

         0 comments
      It always amazes me when I hear about a technician who quits one repair shop to go work at another shop for less money. I know you have heard of this too, and you’ve probably asked yourself, “Can this be true? And Why?” The answer rests within the culture of the company. More specifically, the boss, manager, or a toxic work environment literally pushed the technician out the door.
      While money and benefits tend to attract people to a company, it won’t keep them there. When a technician begins to look over the fence for greener grass, that is usually a sign that something is wrong within the workplace. It also means that his or her heart is probably already gone. If the issue is not resolved, no amount of money will keep that technician for the long term. The heart is always the first to leave. The last thing that leaves is the technician’s toolbox.
      Shop owners: Focus more on employee retention than acquisition. This is not to say that you should not be constantly recruiting. You should. What it does means is that once you hire someone, your job isn’t over, that’s when it begins. Get to know your technicians. Build strong relationships. Have frequent one-on-ones. Engage in meaningful conversation. Find what truly motivates your technicians. You may be surprised that while money is a motivator, it’s usually not the prime motivator.
      One last thing; the cost of technician turnover can be financially devastating. It also affects shop morale. Do all you can to create a workplace where technicians feel they are respected, recognized, and know that their work contributes to the overall success of the company. This will lead to improved morale and team spirit. Remember, when you see a technician’s toolbox rolling out of the bay on its way to another shop, the heart was most likely gone long before that.
  • Similar Topics

    • By carmcapriotto
      Want to make your February marketing a win for your auto repair shop? Join Brian Walker and Caroline LeGrand as they share engaging, practical ideas for February’s marketing—from fun Valentine's Day campaigns that show love to your customers and vehicles, to creative ways to highlight your shop's culture.
      Get tips on using National Days to boost engagement, from "Doggy Date Night" to “Random Acts of Kindness Week,” and learn how to connect with your local community, honor shop anniversaries, and run themed giveaways that your customers will remember. Whether you’re promoting winter maintenance, preparing for tax season, or tapping into February’s spirit, this episode has everything you need to make February marketing easy, effective, and engaging.
      Tune in now and discover how to keep your shop top-of-mind this February and beyond!
      Thank you to RepairPal for sponsoring The Auto Repair Marketing Podcast. Learn more about RepairPal at https://repairpal.com/shops
      Are you ready to convert clients to members? App Fueled specializes in creating custom apps tailored specifically for professional auto repair businesses. Visit Appfueled.com to get started today. Keep your shop top of mind on the mobile device they love.
      Lagniappe (Books, Links, Other Podcasts, etc)
      https://shopmarketingpros.com/126 - Preparing For January’s Marketing 
      https://www.daysoftheyear.com/
      https://www.nationaldaycalendar.com/ - Topics for February
      How To Get In Touch
      Group - Auto Repair Marketing Mastermind
      Website - shopmarketingpros.com 
      Facebook - facebook.com/shopmarketingpros 
      Get the Book - shopmarketingpros.com/book
      Instagram - @shopmarketingpros 
      Questions/Ideas - [email protected] 
      Click to go to the Podcast on Remarkable Results Radio
    • By Changing The Industry
      Why Your Auto Repair Shop Needs Strong Leadership During A Transition
    • By carmcapriotto
      Thanks to our Partner, NAPA Auto Care Focusing on the third part of a five-part 'Unstoppable Framework for Auto Shop Owners' series, Maryann Croce discusses strategies for optimizing processes and empowering teams. Mary Ann shares insights from her coaching experiences, including a case study of a client named Steve, who overcame burnout by streamlining operations and delegating tasks. The episode emphasizes the importance of continuous improvement, setting boundaries, and fostering a supportive team environment for business success. Maryann, Small Biz Vantage. Maryann’s previous episodes HERE. Show Notes Watch Full Video Episode Here's the link to the fillable download: https://bit.ly/409jaZV Unstoppable Framework for Auto Shop Owners Part 1: Core Values and Vision [RR 997]: https://remarkableresults.biz/remarkable-results-radio-podcast/e997/ Unstoppable Framework for Auto Shop Owners Part 2: Mastering Your Finances [RRR 1004]: https://remarkableresults.biz/remarkable-results-radio-podcast/e1004/ Unstoppable Framework Overview (00:01:12) The Goal of the Framework (00:02:13) Steve's Story: The Doing It All Trap (00:04:37) Creating Standard Operating Procedures (00:05:46) Impact of Delegation on Business and Life (00:08:30) Importance of Accountability (00:10:46) Steps for Creating SOPs (00:12:51) Encouraging Team Autonomy (00:16:13) Structured Onboarding and Continuous Learning (00:18:27) Feedback Loops and Open Communication (00:19:39) The Business Control Dilemma (00:20:38) Small Wins Matter (00:20:51) Breaking the Micromanagement Cycle (00:21:53) Setting Boundaries for Well-being (00:23:44) The Importance of Personal Time (00:24:42) Final Thoughts on Business Growth (00:25:42) Continuous Improvement Mindset (00:26:52)
      Thanks to our Partner, NAPA Auto Care Learn more about NAPA Auto Care and the benefits of being part of the NAPA family by visiting https://www.napaonline.com/en/auto-care Connect with the Podcast: -Follow on Facebook: https://www.facebook.com/RemarkableResultsRadioPodcast/ -Join Our Virtual Toastmasters Club: https://remarkableresults.biz/toastmasters -Join Our Private Facebook Community: https://www.facebook.com/groups/1734687266778976 -Subscribe on YouTube: https://www.youtube.com/carmcapriotto -Follow on LinkedIn: https://www.linkedin.com/in/carmcapriotto/ -Follow on Instagram: https://www.instagram.com/remarkableresultsradiopodcast/ -Follow on Twitter: https://twitter.com/RResultsBiz -Visit the Website: https://remarkableresults.biz/ -Join our Insider List: https://remarkableresults.biz/insider -All books mentioned on our podcasts: https://remarkableresults.biz/books -Our Classroom page for personal or team learning: https://remarkableresults.biz/classroom -Buy Me a Coffee: https://www.buymeacoffee.com/carm -Special episode collections: https://remarkableresults.biz/collections The Aftermarket Radio Network: https://aftermarketradionetwork.com/ Remarkable Results Radio Podcast with Carm Capriotto: Advancing the Aftermarket by Facilitating Wisdom Through Story Telling and Open Discussion. https://remarkableresults.biz/ Diagnosing the Aftermarket A to Z with Matt Fanslow: From Diagnostics to Metallica and Mental Health, Matt Fanslow is Lifting the Hood on Life. https://mattfanslow.captivate.fm/ Business by the Numbers with Hunt Demarest: Understand the Numbers of Your Business with CPA Hunt Demarest. https://huntdemarest.captivate.fm/ The Auto Repair Marketing Podcast with Kim and Brian Walker: Marketing Experts Brian & Kim Walker Work with Shop Owners to Take it to the Next Level. https://autorepairmarketing.captivate.fm/ The Weekly Blitz with Chris Cotton: Weekly Inspiration with Business Coach Chris Cotton from AutoFix - Auto Shop Coaching. https://chriscotton.captivate.fm/ Speak Up! Effective Communication with Craig O'Neill: Develop Interpersonal and Professional Communication Skills when Speaking to Audiences of Any Size. https://craigoneill.captivate.fm/         Click to go to the Podcast on Remarkable Results Radio
    • By carmcapriotto
      The Weekly Blitz is brought to you by our friends over at Shop Marketing Pros. If you want to take your shop to the next level, you need great marketing. Shop Marketing Pros does top-tier marketing for top-tier shops.
      Click here to learn more about Top Tier Marketing by Shop Marketing Pros and schedule a demo:https://shopmarketingpros.com/chris/
      Check out their podcast here: https://autorepairmarketing.captivate.fm/
      If you would like to join their private Facebook group go here: https://www.facebook.com/groups/autorepairmarketingmastermind
      **Podcast Episode Summary: The Weekly Blitz with Coach Chris Cotton**
      In this engaging episode of "The Weekly Blitz," Coach Chris Cotton, a renowned auto repair business coach, delves into the essential elements that contribute to becoming the premier auto repair shop in your community. Coach Cotton begins by emphasizing the significance of establishing a culture of accountability within the workplace. He explains that when each team member takes responsibility for their actions and outcomes, it creates a foundation for success and continuous improvement.
      Furthermore, Coach Cotton discusses the importance of fostering teamwork among employees. He suggests that a collaborative environment not only enhances efficiency and productivity but also boosts morale and job satisfaction. By encouraging open communication and mutual support, team members are more likely to work together towards common goals, ultimately benefiting the business as a whole.
      Delivering an exceptional customer experience is another key focus of the episode. Coach Cotton points out that while having the latest tools and offering competitive prices are important, they are not the sole determinants of success. Instead, he argues that true excellence is achieved when every employee is committed to maintaining high standards and consistently exceeding customer expectations. This dedication to quality service helps build a strong reputation and encourages repeat business.
      Coach Cotton also highlights the critical role of leadership in cultivating a positive and productive workplace culture. Effective leaders set the tone for the organization, modeling the behaviors and attitudes they wish to see in their team. By providing clear direction, support, and recognition, leaders can inspire their employees to strive for excellence in every aspect of their work.
      Finally, Coach Cotton underscores the importance of building trust and loyalty with customers. He explains that every interaction with a customer is an opportunity to reinforce their confidence in the business. By consistently delivering on promises and addressing any concerns promptly and professionally, auto repair shops can establish long-lasting relationships with their clients, ensuring sustained success in a competitive market.


      Introduction to the Episode (00:00:18)
      Coach Chris Cotton introduces the podcast and its focus on supercharging auto repair businesses.
      Podcast Recommendations (00:01:23)
      Chris highlights other podcasts on the aftermarket radio network worth checking out.
      Inspiration from Previous Episode (00:02:38)
      Chris discusses insights gained from a previous episode with Cecil Bullard about being the best shop.
      Creating a Culture of Accountability (00:03:56)
      The importance of fostering accountability among employees to achieve the goal of being the best shop.
      Defining the Best Shop (00:04:54)
      Being the best shop is a commitment reflected in every operational aspect, not just tools or prices.
      Employee Engagement and Culture (00:06:02)
      The significance of a positive culture where employees thrive and contribute to customer experience.
      The Role of Accountability (00:07:20)
      Accountability is essential; employees must hold themselves to high standards for the shop's reputation.
      Steps to Accountability (00:08:25)
      Chris outlines practical steps for employees to demonstrate accountability in their roles.
      Building a Standard of Excellence (00:09:31)
      Establishing a standard of excellence leads to a desirable workplace and loyal customers.
      Legacy of Excellence (00:10:29)
      Being the best shop is about building a legacy and creating growth opportunities for employees.
      Closing Remarks (00:11:33)
      Chris thanks listeners and emphasizes the importance of a positive mindset in the auto repair business.


      Connect with Chris:
      [email protected]
      Phone: 940.400.1008
      www.autoshopcoaching.com
      Facebook: https://www.facebook.com/
      AutoFixAutoShopCoachingYoutube: https://bit.ly/3ClX0ae


      #autofixautoshopcoaching #autofixbeautofixing #autoshopprofits #autoshopprofit #autoshopprofitsfirst #autoshopleadership #autoshopmanagement #autorepairshopcoaching #autorepairshopconsulting #autorepairshoptraining #autorepairshop #autorepair #serviceadvisor #serviceadvisorefficiency #autorepairshopmarketing #theweeklyblitz #autofix #shopmarketingpros #autofixautoshopcoachingbook
      Click to go to the Podcast on Remarkable Results Radio
    • By Joe Marconi

      Premium Member Content 

      This content is hidden to guests, one of the benefits of a paid membership. Please login or register to view this content.



  • Our Sponsors

×
×
  • Create New...