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Posted

Is anyone using ISTA? If you are, what version and have you had any trouble. I've spent days now with BMW support in Germany on getting this software to work. I've installed in on multiple different machines and had no luck. In version 3.48 I can't scroll through any documents, on version 3.49 (latest) all the documents are blank so you can't do anything. Support is hopeless. Am I the bad egg or is this common?

 

 

Posted

I would suggest looking into purchasing a built machine by someone. Sure you can do it all yourself and order the right connectors from the dealer however all the time you are wasting getting the thing to work is costing you tons of $$

Posted

so I got version 3.48 to work, BMW didn't include a few files that were part of earlier version in these distributions. Software works and vehicle is fixed. I used to use the old BMW standard tools to code modules but they are no longer supported on F series and I didn't want to get into E-sys when there was a properly supported BMW solution with ISTA. Long story short it works but bmwtechinfo tech support is worthless.

  • 2 weeks later...
Posted

If you work on Bmw please save yourself a TON of headaches and buy autoLogic (the blue box) capabilities are better than dealer, it's faster than dealer scan tool and all the coding and programming are a breeze to do. Support is better than ANYBODY!!! We love ours.

Posted

They will not just stop supporting it with thousands of units out there. They just have a new tool coming out that will support all the euro makes but programming will now be done through OE website. Blue box is still the tool to have for at least another 5 years if you work on bmw.

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      It always amazes me when I hear about a technician who quits one repair shop to go work at another shop for less money. I know you have heard of this too, and you’ve probably asked yourself, “Can this be true? And Why?” The answer rests within the culture of the company. More specifically, the boss, manager, or a toxic work environment literally pushed the technician out the door.
      While money and benefits tend to attract people to a company, it won’t keep them there. When a technician begins to look over the fence for greener grass, that is usually a sign that something is wrong within the workplace. It also means that his or her heart is probably already gone. If the issue is not resolved, no amount of money will keep that technician for the long term. The heart is always the first to leave. The last thing that leaves is the technician’s toolbox.
      Shop owners: Focus more on employee retention than acquisition. This is not to say that you should not be constantly recruiting. You should. What it does means is that once you hire someone, your job isn’t over, that’s when it begins. Get to know your technicians. Build strong relationships. Have frequent one-on-ones. Engage in meaningful conversation. Find what truly motivates your technicians. You may be surprised that while money is a motivator, it’s usually not the prime motivator.
      One last thing; the cost of technician turnover can be financially devastating. It also affects shop morale. Do all you can to create a workplace where technicians feel they are respected, recognized, and know that their work contributes to the overall success of the company. This will lead to improved morale and team spirit. Remember, when you see a technician’s toolbox rolling out of the bay on its way to another shop, the heart was most likely gone long before that.
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