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Rust continues to plague cars in Northern states - time to sell rust proofing again?


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Good Morning Joe:) We have been offering rustproofing, with much success, for the past 8yrs www.CorrosionFree.com. The drip free gel will penetrate through the rusted surface to protect the metal underneath, and we do many vehicles from brand new. Does a great job on saving our client's vehicles!! Have a fun day!

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Joe, maybe to help the sales process you should document all the rust cars you see with high quality pictures. This way you can put together a bit of a visual demo for your customers. A nice way would be to put together a web page illustrating the damage rust can do and what the service can really do for their vehicle. I'm sure you could put it together in a matter of an hour if you had the pictures. Also if you use tablets as a visual aid, your SA's could easily click over to your webpage and show the dangers of rust then the features and benefits of the service.

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I will second Diane's comments. We have been using Corrosion Free for a year now. It's been a great product and a new revenue stream. Once we started using Auto Vitals for our electronic inspections, our customers began seeing pictures of the underside of their cars and asking us what could be done to help prevent the rust. It's a very easy sell once the customer has seen the extent of the rust under the car.

 

Frogfinder, yes more frequent under car washing also helps to slow down the rusting process. In NH in the middle of the winter, when it's 0 degrees, washing the vehicle is not ideal.

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  • Have you checked out Joe's Latest Blog?

         0 comments
      It always amazes me when I hear about a technician who quits one repair shop to go work at another shop for less money. I know you have heard of this too, and you’ve probably asked yourself, “Can this be true? And Why?” The answer rests within the culture of the company. More specifically, the boss, manager, or a toxic work environment literally pushed the technician out the door.
      While money and benefits tend to attract people to a company, it won’t keep them there. When a technician begins to look over the fence for greener grass, that is usually a sign that something is wrong within the workplace. It also means that his or her heart is probably already gone. If the issue is not resolved, no amount of money will keep that technician for the long term. The heart is always the first to leave. The last thing that leaves is the technician’s toolbox.
      Shop owners: Focus more on employee retention than acquisition. This is not to say that you should not be constantly recruiting. You should. What it does means is that once you hire someone, your job isn’t over, that’s when it begins. Get to know your technicians. Build strong relationships. Have frequent one-on-ones. Engage in meaningful conversation. Find what truly motivates your technicians. You may be surprised that while money is a motivator, it’s usually not the prime motivator.
      One last thing; the cost of technician turnover can be financially devastating. It also affects shop morale. Do all you can to create a workplace where technicians feel they are respected, recognized, and know that their work contributes to the overall success of the company. This will lead to improved morale and team spirit. Remember, when you see a technician’s toolbox rolling out of the bay on its way to another shop, the heart was most likely gone long before that.
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