Quantcast
Jump to content


BBB

cdhowell
 Share

Recommended Posts

carolinahigear Collaborator

carolinahigear

Posted
Posted

BBB has seen better days. It is an antiquated business model. Facebook is the new business model and it's free. I'm sending a car to a shop for a full paint job. The shop's facebook page has pictures, reviews and is current to the minute. Try Facebook!!

Gonzo Grand Master

Gonzo

Posted
Posted

The BBB is dated for sure. They call every year for me to join, which I never do. In my opinion, the only people who call them are the complainers. In all my years I've never had one person ever come in and tell me they found out about my shop through the BBB.

 

These days the internet, mainly google, is where people check you out. Your website (and YES build one) is your best advertisement. One more thing, occasionally go to google and do a search on your shop by name. Say you specialize in tires, then google for tire shops in your area. Click on your name. The more you google your name the more likely it will be the first shop's name that comes up on the search engine.

  • Like 2
CARMandP Proficient

CARMandP

Posted
Posted

Cost me $540 a year and I decided this year I had other things that needed that money. My new secretary couldn't believe it was something that I had to pay for. Her comment was its something that you can buy? What does it stand for then? That helped me not renew.

  • Like 1
Hands On Community Regular

Hands On

Posted
Posted

I guess I am not going to renew this year either. They wanted $560 for the year. I told them I would offer $250. She said it doesnt work that way, its based on how many employes you have. I told her I had one employee. She offered $390. I will be respectfully Declining.

Hands On Community Regular

Hands On

Posted
Posted

Oh yeah, off topic, but related to posts in this topic. I used facebook to sell a car today. Posted the car and boosted the post for $20. The post got shared and the buyr is on his way down.

  • Like 2
  • 4 weeks later...
Mario Collaborator

Mario

Posted
Posted

It shares the post with more people in your area on their news feed. I always have ads from a used car dealer on my news feed when he boosts the post and his posts regularly have 30 or so comments about the vehicle in the post.

OOOooo Contributor

OOOooo

Posted
Posted

Think about it this way, have you ever called the BBB to check out a business before you go there. I have not and I don't know of anyone that has. I ask my new customers how they heard about me. The most common answer is friend or Google.

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
 Share
Go to topic listing

  • Available Subscriptions

    See all Subscription Plans

  • Have you checked out Joe's Latest Blog?

    • Joe Marconi
      The Toolbox is Last to Leave, First is the Heart
      By Joe Marconi in Joe's Blog
         0 comments
      It always amazes me when I hear about a technician who quits one repair shop to go work at another shop for less money. I know you have heard of this too, and you’ve probably asked yourself, “Can this be true? And Why?” The answer rests within the culture of the company. More specifically, the boss, manager, or a toxic work environment literally pushed the technician out the door.
      While money and benefits tend to attract people to a company, it won’t keep them there. When a technician begins to look over the fence for greener grass, that is usually a sign that something is wrong within the workplace. It also means that his or her heart is probably already gone. If the issue is not resolved, no amount of money will keep that technician for the long term. The heart is always the first to leave. The last thing that leaves is the technician’s toolbox.
      Shop owners: Focus more on employee retention than acquisition. This is not to say that you should not be constantly recruiting. You should. What it does means is that once you hire someone, your job isn’t over, that’s when it begins. Get to know your technicians. Build strong relationships. Have frequent one-on-ones. Engage in meaningful conversation. Find what truly motivates your technicians. You may be surprised that while money is a motivator, it’s usually not the prime motivator.
      One last thing; the cost of technician turnover can be financially devastating. It also affects shop morale. Do all you can to create a workplace where technicians feel they are respected, recognized, and know that their work contributes to the overall success of the company. This will lead to improved morale and team spirit. Remember, when you see a technician’s toolbox rolling out of the bay on its way to another shop, the heart was most likely gone long before that.

  • Similar Topics

    • Changing The Industry
      Reacting To A Viral TikTok On The Cost of Auto Repair
      By Changing The Industry
      Reacting To A Viral TikTok On The Cost of Auto Repair
    • carmcapriotto
      The True Cost of Inaction [E107] - Business By The Numbers
      By carmcapriotto
      This week on Business by the Numbers, I want to talk shop and share insights that hit close to home for every garage owner out there. Today, I’m talking about an often overlooked aspect of your business - the true cost of inaction. Not just the dollars and cents you count every day, but the opportunities you might be missing out on.
      • The Hidden Expenses: The not-so-obvious costs tied to decision-making in your shop. From choosing between internal work vs. retail work to the long-term effects of quick fixes
      • Opportunity Cost Explained: Ever wondered about the cost of sitting on your couch instead of grabbing that $100 helping a buddy out? Opportunity Cost: It's all about what you're missing out on by choosing one option over another.
      • Real-life Examples: From loaner cars to hiring decisions, I aim to illustrate how overlooking opportunity costs can have a tangible impact on your bottom line.
      And hey, if you're hitting up Kansas City for Vision 2024, swing by and say hi. I'll be there, ready to chat and share insights in person. See you out there!
      Thanks to our partners, NAPA TRACS and Promotive
      Did you know that NAPA TRACS has onsite training plus six days a week support?
      It all starts when a local representative meets with you to learn about your business and how you run it.  After all, it's your shop, so it's your choice.
      Let us prove to you that Tracs is the single best shop management system in the business.  Find NAPA TRACS on the Web at NAPATRACS.com
      It’s time to hire a superstar for your business; what a grind you have in front of you. Great news, you don’t have to go it alone. Introducing Promotive, a full-service staffing solution for your shop. Promotive has over 40 years of recruiting and automotive experience. If you need qualified technicians and service advisors and want to offload the heavy lifting, visit www.gopromotive.com.
      Paar Melis and Associates – Accountants Specializing in Automotive Repair
      Visit us Online: www.paarmelis.com
      Email Hunt: [email protected]
      Get a copy of my Book: Download Here
      Aftermarket Radio Network
      Click to go to the Podcast on Remarkable Results Radio
    • Changing The Industry
      Episode 140 - The Cost of Safety Negligence in the Auto-Industry With Brandon Dills
      By Changing The Industry
      Episode 140 - The Cost of Safety Negligence in the Auto-Industry With Brandon Dills
    • carmcapriotto
      True Cost of Paid Time Off [E092] - Business By The Numbers
      By carmcapriotto
      Today on Business by the Numbers, Hunt explores key strategies for enhancing business success through effective team management and development, as well as the long-term benefits of strategic employee management and development for sustained business success.
      • Strategic Value of Team Retreats: Insights into how team retreats and paid time off (PTO) contribute to employee satisfaction and business growth.
      • Collaboration in a Hybrid Work Environment: Adapting to modern work models and the importance of in-person collaboration for team dynamics.
      • Investing in Employee Well-being and Training: The critical role of continuous training and employee appreciation in boosting productivity and profitability.
      Thanks to our partners, NAPA TRACS and Promotive
      Did you know that NAPA TRACS has onsite training plus six days a week support?
      It all starts when a local representative meets with you to learn about your business and how you run it.  After all, it's your shop, so it's your choice.
      Let us prove to you that Tracs is the single best shop management system in the business.  Find NAPA TRACS on the Web at NAPATRACS.com
      It’s time to hire a superstar for your business; what a grind you have in front of you. Great news, you don’t have to go it alone. Introducing Promotive, a full-service staffing solution for your shop. Promotive has over 40 years of recruiting and automotive experience. If you need qualified technicians and service advisors and want to offload the heavy lifting, visit www.gopromotive.com.
       
      Paar Melis and Associates – Accountants Specializing in Automotive Repair
      Visit us Online: www.paarmelis.com
      Email Hunt: [email protected]
      Get a copy of my Book: Download Here
      Aftermarket Radio Network
      Click to go to the Podcast on Remarkable Results Radio
    • carmcapriotto
      Opportunity Cost/Loss [E102] - Diagnosing the Aftermarket A to Z
      By carmcapriotto
      Matt Fanslow discusses the challenges and considerations of offering small engine repair services in an auto repair shop. He shares his personal experience with his grandparents' implement dealer and explains the low profitability of consumer-level products like chainsaws and lawn mowers. The concept of opportunity cost is emphasized, highlighting the potential loss of focusing on these additional services. He also discusses the challenges of finding parts for classic cars and the need to consider the opportunity cost when expanding services beyond auto repair.
      Show Notes:
      The challenges of offering small engine repair (00:02:21) The difficulties and considerations of offering small engine repair services in an auto repair shop, including opportunity cost and low profit margins. The struggles of small engine repair shops (00:04:51) Explains the struggles faced by repair facilities and dealers that focus solely on small engines, including the high overhead costs and low profitability. The importance of technician training (00:08:24) Highlights the benefits of technician training in improving knowledge, skills, job satisfaction, and overall shop profitability. Understanding opportunity cost (00:09:30) Explains the concept of opportunity cost and its significance in terms of productivity and profitability in an auto repair shop. Considering opportunity cost in shop operations (00:10:36) Discusses the impact of opportunity cost on shop operations, particularly in terms of vehicle storage and its effect on productivity and income. The challenges of finding parts (00:16:46) Discussion on the difficulties of finding parts for small engine repair and how it affects the rate of service. Working on classic cars (00:17:57) Exploration of the shop's willingness to work on classic cars and the positive response from customers. Considering opportunity cost (00:18:51) Advice on considering the potential loss of income when offering additional services and the importance of evaluating daily tasks.  
      Thanks to our Partner, NAPA Autotech napaautotech.com
       
      Email Matt: [email protected]
      Diagnosing the Aftermarket A - Z YouTube Channel HERE
      Aftermarket Radio Network: https://aftermarketradionetwork.com/
      Click to go to the Podcast on Remarkable Results Radio


  • Joe Marconi

    Isn’t It Time We Rethink What a Master Level Technician Is?

    By Joe Marconi, in Automotive Industry,

    1 comment 118 views
    Joe Marconi

    Money Isn’t The Motivator We Think It Is

    By Joe Marconi, in Automotive Management,

    0 comments 83 views
    Joe Marconi

    Five Proven Tips to Improve Your Bottom Line

    By Joe Marconi, in Selling Automotive Repair,

    0 comments 105 views

  • Our Sponsors

Main Sections

More Sections

Discussion Forums

×
×
  • Create New...