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I had a guy call from motologic last Friday, I was wondering what y'alls thoughts on the program. The demo looks great, is there any cons with this program. We use Shopkey pro right now.

Posted

We have been using this in our shop for several months as per recommendation from another shop owner. My techs like it as a great deal of the information they need is on the first page when they pull a vehicle up. They are still not ready to get rid of alldata. I really think it's because they are so used to using alldata. I think if I was to turn alldata off that they might whine for a bit but would learn to use Motologic even better and it is a cost savings over my current alldata plan. MotoLogic has or had a 3 month trial for $49 a month for several users. I would recommend you have them do a web demo and then try it. We are running it on i-pad minis, and chrome netbooks in every stall as well as on desktops with no issues whatsoever.

Mark Roberts

Posted

we tried motologic in hopes of switching, they have a long way to go. They are missing a ton of information. We found things like, looking for a knock sensor on a 4 cylinder car and it gave it for a 6 clyinder and where can you input the engine size? Dodge truck info missing and many others, i stopped writing them down. Motologics response was, we have that missing info but you have to call us to get it?? Said it was something due to licensing.

 

We run 350 to 400 cars a month and if we have to stop and call to get information its not worth it to us, wasted time waiting for information that should already be there. Mitchell had all of the missing information that motologic was lacking. We are staying with Mitchell.

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  • Have you checked out Joe's Latest Blog?

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      It always amazes me when I hear about a technician who quits one repair shop to go work at another shop for less money. I know you have heard of this too, and you’ve probably asked yourself, “Can this be true? And Why?” The answer rests within the culture of the company. More specifically, the boss, manager, or a toxic work environment literally pushed the technician out the door.
      While money and benefits tend to attract people to a company, it won’t keep them there. When a technician begins to look over the fence for greener grass, that is usually a sign that something is wrong within the workplace. It also means that his or her heart is probably already gone. If the issue is not resolved, no amount of money will keep that technician for the long term. The heart is always the first to leave. The last thing that leaves is the technician’s toolbox.
      Shop owners: Focus more on employee retention than acquisition. This is not to say that you should not be constantly recruiting. You should. What it does means is that once you hire someone, your job isn’t over, that’s when it begins. Get to know your technicians. Build strong relationships. Have frequent one-on-ones. Engage in meaningful conversation. Find what truly motivates your technicians. You may be surprised that while money is a motivator, it’s usually not the prime motivator.
      One last thing; the cost of technician turnover can be financially devastating. It also affects shop morale. Do all you can to create a workplace where technicians feel they are respected, recognized, and know that their work contributes to the overall success of the company. This will lead to improved morale and team spirit. Remember, when you see a technician’s toolbox rolling out of the bay on its way to another shop, the heart was most likely gone long before that.
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