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Continued Technical Training... where do you find training/classes?

mspecperformance

By mspecperformance
in Education & Training

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mspecperformance Mentor

mspecperformance

Posted
Posted

Hey guys as well know technical training is a necessity to stay relevant in our industry. Who and where do you guys find training classes for your techs?

 

I frequent WorldPac's class offers as I focus on German vehicles. Lets start a resource thread.

alfredauto Experienced

alfredauto

Posted
Posted

I used to go to the training classes offered by advance auto and parts plus (uni-select) which were hosted by manufacturers ie Tenneco, Moog, four seasons...we stopped going because they were all about selling their parts with very little real information gained vs the time involved. I'm eager to find a solution, we haven't attended a class in months.

Gonzo Grand Master

Gonzo

Posted
Posted

Try the conventions. Automechanica was just held in Chicago, there's the Vision convention in Kansas, and several others. Some of the best classes I've ever attended. (Didn't make it to Chicago this year. The next one is in 2017)

ATSAutomotive Collaborator

ATSAutomotive

Posted
Posted

I started attending VISION in Kansas City a couple of years ago and the training was fantastic. I have and will continue to close every year and head down. customers love that we take the time to continue our education and we even talk with them about what we learned (to an extent).

 

AC Delco classes have as well proved beneficial. The only WorldPAC classes I have taken were at VISION.

  • 8 months later...
ajnealey Contributor

ajnealey

Posted
Posted

Hybrid and Electric Vehicle Training?

 

Bringing this topic back up. Anybody have any feedback on hybrid/electric vehicle training? I'm seeing more and more fully electric vehicles coming out at the auto shows this winter. They are not going away. I want to start making moves now so I'm ready.

 

Thoughts?

 

AJ

lmcca Collaborator

lmcca

Posted
Posted

there are no sales pitches in the technet online program, not sure about classroom but dont think there either. we have sent techs to it before and none came back saying anything about it.

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      It always amazes me when I hear about a technician who quits one repair shop to go work at another shop for less money. I know you have heard of this too, and you’ve probably asked yourself, “Can this be true? And Why?” The answer rests within the culture of the company. More specifically, the boss, manager, or a toxic work environment literally pushed the technician out the door.
      While money and benefits tend to attract people to a company, it won’t keep them there. When a technician begins to look over the fence for greener grass, that is usually a sign that something is wrong within the workplace. It also means that his or her heart is probably already gone. If the issue is not resolved, no amount of money will keep that technician for the long term. The heart is always the first to leave. The last thing that leaves is the technician’s toolbox.
      Shop owners: Focus more on employee retention than acquisition. This is not to say that you should not be constantly recruiting. You should. What it does means is that once you hire someone, your job isn’t over, that’s when it begins. Get to know your technicians. Build strong relationships. Have frequent one-on-ones. Engage in meaningful conversation. Find what truly motivates your technicians. You may be surprised that while money is a motivator, it’s usually not the prime motivator.
      One last thing; the cost of technician turnover can be financially devastating. It also affects shop morale. Do all you can to create a workplace where technicians feel they are respected, recognized, and know that their work contributes to the overall success of the company. This will lead to improved morale and team spirit. Remember, when you see a technician’s toolbox rolling out of the bay on its way to another shop, the heart was most likely gone long before that.

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