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Automotive Repair Shop Management

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  1. Marketing, Advertising, & Promoting

    Automotive Repair Shop marketing, advertising, and promoting your business. Includes print, digital, email, and social network marketing.

    2.3k
    posts

  2. Customer Experience & Reviews

    How was your customer's experience? Customer online reviews including good and bad, consumer complaints, and general customer service discussion. 

    2.1k
    posts

  3. Running The Shop

    Managing your shop includes making sure its operating well. This can also include the building, equipment, facilities, vehicles, maintaining your bays and overall shop operations.

    391
    posts

  4. Workflow, Procedures, Shop Forms

    Automotive repair shop workflow management, procedure, productivity, quality control, systems & shop forms you use. To generate profitable sales and consistent quality customer service, you need to be in control and have in place specific systems and procedures.

    770
    posts

  5. Dealing With Competition

    Knowing who your competitors are and working through competition in your market. Get help with building a strong competitive strategy.

    243
    posts

  6. Pricing, Discounts, Labor Rate

    Parts matrix, shop labor rate, add-ons, and maintaining the correct pricing strategy to ensure your shop is profitable. Discounts, coupons, and specials.

    883
    posts

  7. Invoices & Estimates

    Writing up estimates and converting estimates to invoices. General customer invoicing discussions. 

    475
    posts

  8. Accounting, Profitability, & Payroll

    A sale must bring profit, if it doesn’t It’s a loss. Accounting is a major part of any business. Are you in control of your accounting and profitability? Are you controlling your payroll to be profitable?

    1.1k
    posts

  9. Credit Cards, Payments, Financing

    Credit cards accepted, merchant accounts, customer financing and receiving payments towards work performed.

    223
    posts

  10. Expense Management, Rent, Taxes

    Shop expense management expenses. Includes most general expenses, rent, mortgage, taxes, and other expenditures that do not have a dedicated forum. 

    102
    posts

  11. Human Resources, Employees

    Automotive repair shop topics on human resource, payroll, employee hiring and terminations,  team building, healthcare and training. State Laws are all different, please check your state laws for specific guidelines.

    1.8k
    posts

  12. Education & Training

    Education and Training your technicians, service writers, and other employees is an important part of making sure your staff is well equipped to service today's customers. Technical, sales, business and general shop automotive education topics.

    221
    posts

  13. Shop Insurance, Certifications, Laws, Legal

    Discussions about shop insurance, certifications, state and federal laws, regulations, and general regulatory and legal issues.

    166
    posts

  14. Management Software, Web Sites & Internet

    Discussions about automotive shop management systems, software, websites, the internet, online purchasing, how-to, etc.

    1.6k
    posts


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  • Latest Posts

    • Joe Marconi
      Do You Give Discounts to Employee Family Members? Friends?

      By Joe Marconi · Posted

      Premium Member Content 

      This content is hidden to guests, one of the benefits of a paid membership. Please login or register to view this content.

    • carmcapriotto
      How To Trigger An Audit [E154] - Business By The Numbers

      By carmcapriotto · Posted

      Thanks to our partners, NAPA TRACS and Promotive Welcome to this week’s episode of Business by the Numbers with Hunt Demarest, CPA. Today, we’re taking a deep dive into how certain actions or oversights could put you at risk for an IRS audit. By understanding these triggers, you can better safeguard your financial health and avoid unnecessary complications. Learn about common mistakes like underreporting income and how they can put you on the IRS’s radar. Discover how gambling winnings and losses can attract scrutiny. Explore why industries like art, wine, and horses often face extra attention from the IRS. Understand why amending a Schedule C return can almost guarantee an audit. Tips to avoid an audit, such as maintaining accurate documentation and working with knowledgeable tax professionals. Stay informed to protect your business and personal finances from unnecessary IRS scrutiny. Thanks to our partner, NAPA TRACS Did you know that NAPA TRACS has onsite training plus six days a week support? It all starts when a local representative meets with you to learn about your business and how you run it.  After all, it's your shop, so it's your choice. Let us prove to you that Tracs is the single best shop management system in the business.  Find NAPA TRACS on the Web at NAPATRACS.com Thanks to our partner, Promotive It’s time to hire a superstar for your business; what a grind you have in front of you. Introducing Promotive, a full-service staffing solution for your shop. Promotive has over 40 years of recruiting and automotive experience. If you need qualified technicians and service advisors and want to offload the heavy lifting, visit www.gopromotive.com. Paar Melis and Associates – Accountants Specializing in Automotive Repair Visit us Online: www.paarmelis.com Email Hunt: [email protected] Download a Copy of My Books Here: Wrenches to Write-Offs Your Perfect Shop  The Aftermarket Radio Network: https://aftermarketradionetwork.com/ Remarkable Results Radio Podcast with Carm Capriotto https://remarkableresults.biz/ Diagnosing the Aftermarket A to Z with Matt Fanslow https://mattfanslow.captivate.fm/ Business by the Numbers with Hunt Demarest https://huntdemarest.captivate.fm/ The Auto Repair Marketing Podcast with Kim and Brian Walker https://autorepairmarketing.captivate.fm/ The Weekly Blitz with Chris Cotton https://chriscotton.captivate.fm/ Speak Up! Effective Communication with Craig O'Neill https://craigoneill.captivate.fm/ Click to go to the Podcast on Remarkable Results Radio
    • weighit
      Do You Give Discounts to Employee Family Members? Friends?

      By weighit · Posted

      My niece owns a dog grooming shop, her rules were no discounts, period to family or friends. If you want me to work I get paid. I thought that a smart way to operate, so I made a zero discount to family or friends. Employees got cost plus 10% on parts, 25% off labor done by anyone other than themselves. 
    • Andre R
      EUROPEAN VEHICLES DIAGNOSING

      By Andre R · Posted

      Try this site; www.aeuromotive.com. They are a diagnostic hot line for primarily euro cars
    • Joe Marconi
      Do You Give Discounts to Employee Family Members? Friends?

      By Joe Marconi · Posted

      Premium Member Content 

      This content is hidden to guests, one of the benefits of a paid membership. Please login or register to view this content.

    • DUFRESNES
      Do You Give Discounts to Employee Family Members? Friends?

      By DUFRESNES · Posted

      Premium Member Content 

      This content is hidden to guests, one of the benefits of a paid membership. Please login or register to view this content.

    • carmcapriotto
      Preparing for March's Marketing [E136] - The Auto Repair Marketing Podcast

      By carmcapriotto · Posted

      Ready to plan ahead and make your March marketing a success? Join Brian Walker and Caroline Legrand as they share creative, actionable ideas to help your auto repair shop stand out this spring. With Women’s History Month, spring maintenance season, and pre-trip inspections for spring break on the horizon, this episode is packed with strategies to prepare your shop for a busy March. Discover how to leverage upcoming opportunities like St. Patrick’s Day, tax refund season, and National Days such as 'Check Your Batteries Day' and 'Chocolate Chip Cookie Week.' Whether you’re gearing up for alignments after pothole season, celebrating your team, or engaging your community, this episode is full of tips to help you plan your marketing with confidence. Tune in now to get ahead of the game and make March your shop’s most successful month yet! Thank you to our friends at RepairPal for providing you this episode. RepairPal is the key that unlocks more business for your repair shop. Learn More at RepairPal.com/shops.  Are you ready to convert clients to members? App Fueled specializes in creating custom apps tailored specifically for professional auto repair businesses. Visit Appfueled.com   to get started today. Keep your shop top of mind on the mobile device they love. Lagniappe (Books, Links, Other Podcasts, etc) https://shopmarketingpros.com/ep-129-preparing-for-februarys-marketing/ https://www.daysoftheyear.com    https://www.nationaldaycalendar.com/  https://automotivetrainingevents.com/event/vision/ - VISION Hi-Tech Training & Expo  Show Notes with Timestamps How To Get In Touch Group - Auto Repair Marketing Mastermind Website - shopmarketingpros.com  Facebook - facebook.com/shopmarketingpros  Get the Book - shopmarketingpros.com/book Instagram - @shopmarketingpros  Questions/Ideas - [email protected]  Click to go to the Podcast on Remarkable Results Radio
    • carmcapriotto
      Real Mechanic Reacts: Google's Top Auto Repair Questions [E170] - Diagnosing the Aftermarket A to Z

      By carmcapriotto · Posted

      Thanks to our Partner, NAPA Autotech Matt Fanslow, an ASE certified Master Automotive Technician, reviews a YouTube video reacting to Google's top questions about car problems. Matt provides his expert insights and clarifications on topics ranging from car batteries, vibrations, and parasitic drains to more complex issues involving EVAP systems and the importance of proper diagnostics. Additionally, he offers commentary on the importance of ongoing training for technicians, skill gaps in the industry, and the economics behind charging for diagnostic work. Matt combines humor and professional knowledge to educate viewers on both basic and advanced automotive questions. Watch Full Video Episode Show Notes with Timestamps React Video (00:00:00) Google's Top Questions (00:01:20) Why Does My Car Battery Keep Dying? (00:01:26) Vibration When Stopping (00:03:10) Why Does My Car Shake When I Drive? (00:04:57) Squeaking When Turning (00:08:32) Shaking When Accelerating (00:10:09) Bad Smell from AC (00:11:44) Shaking When Braking (00:14:52) Gas Leaks and Evaporative Emission Systems (00:15:38) Importance of Oil in Engines (00:17:59) Napa Auto Tech Training Programs (00:20:49) Causes of Car Overheating (00:22:04) Why Cars Need Gas (00:23:39) Reasons for Cars Burning Oil (00:24:01) Backfiring and Misfires in Cars (00:26:05) Expiration of Car Seats (00:27:14) Mechanics' Pricing and Value (00:28:20) Why Mechanics Wear Gloves (00:30:42) Mechanics and Chemicals (00:31:44) Mechanics' Pay (00:31:59) Skill Levels in Auto Repair (00:32:06) Wage Misconceptions (00:33:29) Honesty in the Trade (00:35:09) Uniforms and Image (00:36:39) Charging for Diagnostics (00:39:44) Comparing Auto Repair to Other Professions (00:42:12) What Mechanics Do (00:43:36) Hourly Rates and Costs (00:45:58) How do mechanics get paid? (00:47:26) Flat rate pay explained (00:47:37) Charging for diagnostics (00:52:36) The demand for mechanics (00:54:41) Passion for automotive work (00:57:00) Certifications and training (00:59:04) Handling car emergencies (01:00:39) Dealing with car recalls (01:01:29) What to do if a car is stolen (01:02:03) Carbon Monoxide Concerns (01:03:13) What to Do If Your Car Is Hit While Parked (01:04:24) Insurance Company Guidance (01:04:40) Reacting to Answers and Feedback (01:05:07) Thanks to our Partner, NAPA Autotech NAPA Autotech’s team of ASE Master Certified Instructors are conducting over 1,200 classes covering 28 automotive topics. To see a selection, go to napaautotech.com for more details. Contact Information Email Matt: [email protected] Diagnosing the Aftermarket A - Z YouTube Channel The Aftermarket Radio Network: https://aftermarketradionetwork.com/ Remarkable Results Radio Podcast with Carm Capriotto: Advancing the Aftermarket by Facilitating Wisdom Through Story Telling and Open Discussion. https://remarkableresults.biz/ Diagnosing the Aftermarket A to Z with Matt Fanslow: From Diagnostics to Metallica and Mental Health, Matt Fanslow is Lifting the Hood on Life. https://mattfanslow.captivate.fm/ Business by the Numbers with Hunt Demarest: Understand the Numbers of Your Business with CPA Hunt Demarest. https://huntdemarest.captivate.fm/ The Auto Repair Marketing Podcast with Kim and Brian Walker: Marketing Experts Brian & Kim Walker Work with Shop Owners to Take it to the Next Level. https://autorepairmarketing.captivate.fm/ The Weekly Blitz with Chris Cotton: Weekly Inspiration with Business Coach Chris Cotton from AutoFix - Auto Shop Coaching. https://chriscotton.captivate.fm/ Speak Up! Effective Communication with Craig O'Neill: Develop Interpersonal and Professional Communication Skills when Speaking to Audiences of Any Size. https://craigoneill.captivate.fm/ Click to go to the Podcast on Remarkable Results Radio

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