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Your First Step to Attract & Retain Quality Employees

Joe Marconi

Entry posted by Joe Marconi in Employee Retention

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A recent study, done by Harvard Business School, concluded that the real problem with attracting and retaining employees has more to do with the workplace environment, not pay or benefits. While the study did find that an adequate pay plan and offering an attractive benefits package did help with recruiting and retention, it’s not enough to satisfy the needs of employees, especially those of front-line workers.

The study also stated that in 2021, many companies were convinced that giving raises, sign-on bonuses, and other perks would solve the worker shortage problem and prevent people from quitting. However, this strategy did not work. So, what does work regarding attracting quality people and keeping them employed?

Essentially, it all comes down to the culture of your company.  Management: do all it can to consider the individual needs of your employees. Your employees want to feel that they have a voice, that their opinion counts, and that their role in your company is both respected and recognized. Yes, pay and a great benefits package will go a long way toward making your employees feel secure, but that’s only financial security. People want more than money.

To attract and keep top talent requires creating a company that people feel proud to work for. You need to reach the hearts and minds of your employees. Become a leader that people are enthusiastic about working for. You want your employees bragging to their friends and family that your shop is a great place to work!

Step one to attracting and retaining quality employees: Create an amazing workplace environment for your employees!  Trust me, happy employees make happy shop owners too!

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Charlie

Charlie 29

Posted

I might also add, to attract the best; sometimes we need to clean house. When I consider my past, I can remember several periods where I had a talented technician, maybe even a leader, who was just toxic. You know the type, the one with all the wrong body language while you hold your morning huddle? Out of weakness, I allowed those rotten apples to hang on the branch way too long; after all, they were producing hours, right? 

A-players only work for A-players. When we allow Buzzards within our flock, we will never be able to soar with Eagles. 

Sorry about all the idioms 😎

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weighit

weighit 56

Posted

It has to have been 35 years ago I worked for Avis Rent A Car and had the opportunity to attend a management class. I learned then that yes a good income was a factor in hiring and keeping employees, but this class was a workshop on building a repore with each employee, to let them know they were part of a winning team. If all the team had a goal of making our/their customers feel like they were happy to be employed with a good company it would help keep employees and customers. Looks like not much has changed. This class stuck with me through out my working career and I always made it a point to let each employee know that without them being part we could not have the great company we have. 

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Joe Marconi

Joe Marconi 1,349

Posted

3 hours ago, Charlie said:

I might also add, to attract the best; sometimes we need to clean house. When I consider my past, I can remember several periods where I had a talented technician, maybe even a leader, who was just toxic. You know the type, the one with all the wrong body language while you hold your morning huddle? Out of weakness, I allowed those rotten apples to hang on the branch way too long; after all, they were producing hours, right? 

A-players only work for A-players. When we allow Buzzards within our flock, we will never be able to soar with Eagles. 

Sorry about all the idioms 😎

Yes, bad apples don't remove themselves. And they infect others. 

Transmission Repair

Transmission Repair 412

Posted

1 hour ago, Joe Marconi said:

Yes, bad apples don't remove themselves. And they infect others. 

A while back, I posted a letter I wrote to a bad apple we once had.  About 3 weeks after giving him the letter, I had to let him go because I saw no improvement.  One of the best things I ever did.

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