I recently chatted with Seth Thorson from Eurotech Auto Service in Minneapolis about the topic of Sophisticated Service.
As professionals in the auto service industry, each of you plays a significant role in shaping the client experience. Whether you run a Euro shop like Seth or an all-makes-and-models shop, your contribution to the sophistication of the client experience is invaluable.
In today’s competitive landscape, providing a sophisticated client experience is no longer a nice-to